Office Administrator

Company Description Stand Strong Fencing of Charlotte is a professional fence installation company dedicated to providing secure, stylish, and long-lasting fencing solutions for homeowners. The team specializes in custom wood, vinyl, and metal fences designed for durability and curb appeal. Services include privacy fencing, security fencing, decorative styles, and expert repair work. Known for quality craftsmanship and reliable service, Stand Strong Fencing has earned the trust of homeowners throughout the Charlotte area. Role Description This is the person who runs our office. You will own the administrative and financial backbone of the business — everything from the first customer phone call through permits, purchase orders, vendor bills, and closing the books on each job. You will work closely with the owner, our project manager, our bookkeeping partner, and our controller. If you like being the organized center of a small, fast-moving company, this is that seat. What You will Do • Front office & customer coordination — answer and route calls, greet and follow up with customers, schedule consultations and installs, and keep everyone informed as jobs move through the pipeline. • Permits & HOA submittals — prepare and submit municipal fence permit applications and HOA approval packages, track their status, and keep approvals moving so crews aren't waiting. • Purchasing support — create purchase orders, confirm material orders and delivery dates with suppliers (Home Depot and fencing vendors), and chase down order confirmations. • Job files & data entry — keep every job's documents organized in our folder system and keep FenceFlow (our CRM) current and accurate. • Accounts payable — enter vendor bills and job costs into QuickBooks Online, tag them to the right job, and chase missing cost data so every job closes with complete numbers. • Light accounts receivable — send invoices, track deposits and final payments, and follow up on outstanding balances. • Payroll hand-off — gather and submit hours and pay information to our payroll provider (ADP) and coordinate with our bookkeeping partner. • Keep the office running — supplies, filing, vendor and insurance paperwork (W-9s, certificates of insurance), and the general make it work tasks a growing company needs. What We\'re Looking For • Experienced office professional — prior office manager, office administrator, or bookkeeping/AP experience, ideally in construction, home services, or a trades business. • Comfortable with numbers — hands-on experience entering bills and reconciling in QuickBooks Online (or a similar system) and a genuine comfort with money and detail. • Highly organized — you keep files, deadlines, and follow-ups from slipping, and you like building order out of a busy day. • Strong communicator — warm and professional with customers on the phone, clear and reliable with vendors and teammates. Self-directed — you can own a process end to end without being managed task by task. Bonus: familiarity with permits/HOA processes, fencing or construction, or payroll administration. Details Location — hybrid; primarily in-office in the Charlotte / Rock Hill area with some remote flexibility. Schedule — full-time, standard business hours. Compensation — competitive, based on experience. Let\'s talk about what you\'re looking for. #J-18808-Ljbffr