Medicaid Business Analyst

Medicaid Business Analyst

Location: Austin, TX (Hybrid) Duration: 12+ Month

The Department of Information Resources (DIR) requires the services of 1 Business Analyst 3, hereafter referred to as Worker, who meets the general qualification of Business Analyst 3 and the specifications outlined in this document for the above-named customer.

Responsibilities:

• Reviews, analyzes, and evaluates business systems and user needs.
• Formulates systems to parallel overall business strategies.
• Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective.
• Familiar with industry standard business process mapping, and reengineering.
• Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc.
• Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
• Senior Business Analyst with a strong background in digital transformation and business process reengineering.
• A Business Analyst in this context is expected to have expertise in Business Process Reengineering (BPR), analyzing, redesigning, and optimizing complex business processes to improve efficiency, effectiveness, and customer satisfaction.
• This position serves to align business strategy with operational execution by analyzing current operations, identifying improvement opportunities, and designing new processes.
• Collaboration with IT, operations, and product teams is required to support the implementation and adoption of updated workflows. Proficiency in analytical, communication, and change management skills is necessary to support organizational change initiatives.
• The ideal candidate will possess deep expertise in business architecture, a proven track record in large-scale digital change, and an intimate understanding of the MITA framework.
• Lead Digital Transformation: Spearhead and significantly contribute to large-scale digital transformation initiatives, identifying opportunities for innovation and designing future-state business capabilities that leverage emerging technologies to achieve strategic organizational goals.
• Business Process Reengineering (BPR): Conduct comprehensive analysis of current-state business processes, identify inefficiencies, bottlenecks, and pain points, and design optimized, streamlined future-state processes. Lead efforts to implement reengineered processes, ensuring smooth transitions and measurable improvements in efficiency, cost-effectiveness, and service quality.
• Strategic Business Modeling: Develop and maintain robust business architecture artifacts, including current and future state business process models (using BPMN), data models, capability models, value streams, and organizational models. Utilize various modeling tools and notations to effectively communicate complex business concepts to diverse audiences.
• Stakeholder Engagement & Requirements Definition: Collaborate extensively with senior leadership, business units, IT teams, and external partners to elicit, analyze, and validate complex business requirements. Translate strategic objectives and user needs into actionable business and functional specifications that guide solution development.
• Bridge Business & IT: Act as a critical liaison, ensuring seamless communication and understanding between business stakeholders and technical delivery teams. Articulate business impacts of technical decisions and technical implications of business requirements.

Candidate Skills and Qualifications

Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.

• 8 - Required - progressive experience in a Business data analyst role or similar strategic capacity, with a strong emphasis on enterprise-level initiatives.
• 8 - Required - Proven track record of successfully leading or significantly contributing to multiple large-scale digital transformation and business process reengineering projects.
• 8 - Required - Demonstrable expertise with MITA (Medicaid Information Technology Architecture), including practical application in complex system environments. Experience with MITA State Self-Assessments (SS-A) is highly desirable.
• 8 - Required - Exceptional business modeling skills, with expert proficiency in methodologies and tools such as Business Process Model and Notation (BPMN), Unified Modeling Language (UML), ArchiMate
• 8 - Required - Superior analytical, problem-solving, and critical thinking abilities, with a strong capacity to dissect complex issues and formulate pragmatic solutions.
• 8 - Required - Excellent written and verbal communication, presentation, and interpersonal skills, with the ability to articulate complex concepts clearly and persuasively to both technical and non-technical stakeholders at all levels.
• 8 - Required - Strong negotiation, facilitation, and conflict resolution skills.
• 8 - Required - Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field. Master's degree preferred.
• 8 - Required - Demonstrated ability to work successfully with technical and non-technical groups on complex business problems
• 8 - Required - Demonstrated ability to drive measurable improvements in operational efficiency and service delivery.
• 8 - Required - Strong understanding of enterprise architecture frameworks like TOGAF
• 8 - Required - Analyzing and evaluating current business methods and procedures for improvements including exhibiting strong oral and written communications skills
• 4 - Preferred - Experience working within a government or public sector environment.
• 4 - Preferred - Relevant certifications such as Certified Business Analysis Professional (CBAP), TOGAF, BPMN, Lean Six Sigma Green or Black Belt.
• 4 - Preferred - Familiarity with Agile and Scaled Agile Framework (SAFe) methodologies.
• 2 - Preferred - Strong preference for direct, hands-on experience with Texas Health and Human Services (HHS) integrated eligibility systems (e.g., Medicaid, SNAP, TANF, CHIP).

Terms of Service

Services are expected to start 04/27/2026 and are expected to complete by 08/31/2026. Total estimated hours per Candidate shall not exceed 780 hours. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing.