Property Manager - Cruiseport Gloucester

Job Description

Job Description

The Property Manager is a hands-on leadership role responsible for overseeing all building and grounds maintenance, facility operations, and event setup for Cruiseport Gloucester property. This position ensures that Cruiseport Gloucester and Seaport Grille are maintained to the highest standards of safety, cleanliness, and guest readiness at all times. The Property Manager supervises maintenance staff, coordinates preventive maintenance programs, manages vendor relationships, and supports event operations.

• Oversee all day-to-day building and maintenance operations for the entire property, including interior and exterior spaces, event venues, and restaurant facilities.
• Supervise and coach maintenance staff; assign daily tasks, monitor progress, and ensure high-quality workmanship and adherence to safety standards.
• Conduct and oversee routine and preventive maintenance on all building systems including electrical, plumbing, HVAC, refrigeration, restaurant equipment, furniture, and fixtures as needed.
• Assess when to perform in-house repairs vs. engage outside vendors; coordinate vendor visits, obtain quotes, and maintain service documentation and warranty records.
• Ensure property exteriors are safe, accessible, and well-maintained year-round by overseeing all grounds maintenance activities, including parking lot upkeep, walkways, signage, and lighting.
• Manage seasonal property needs, including snow removal, ice management, and winter weather preparedness during cold months.
• Maintain cleanliness and organization of all interior and exterior areas: dining rooms, kitchens, restrooms, event spaces, storage areas, parking lots, walkways, and grounds
• Respond promptly to maintenance requests, guest or staff repair calls, and emergency building issues; troubleshoot problems and determine appropriate solutions.
• Maintain accurate logs of maintenance activities, preventive maintenance schedules, inventory levels, safety inspections, and equipment service history
• Ensure compliance with all health, safety, sanitation, fire codes, and regulatory standards across all facilities
• Manage event setup and breakdown logistics in collaboration with the Events Team; arrange tables, chairs, linens, staging, and basic AV components (microphones, speakers, projector screens, lighting), ensuring proper staffing for setup.
• Ensure all event equipment is clean, maintained and properly stored after each event with staff.
• Coordinate with Events and Restaurant Management teams to ensure spaces are configured correctly and ready ahead of scheduled events.
• Uphold all health, safety, sanitation, and regulatory standards throughout the property • Maintain inventory of maintenance supplies, tools, and equipment; recommend purchases and manage budget allocations.
• Conduct property walk-throughs and inspections team daily.
• Perform additional duties as assigned by Management.
• Support multiple departments and shifts, including weekends, evenings, and holidays as business needs require.

Skills & Qualifications

• 2-4 years of facilities maintenance, property management, or general building maintenance experience; hospitality or event venue experience preferred
• Working knowledge of building systems including electrical, plumbing, HVAC, and refrigeration with ability to perform minor to moderate repairs.
• Supervisory experience or demonstrated leadership qualities; strong communication, coaching, and team management skills.
• Proven ability to prioritize competing demands, manage multiple projects simultaneously, and respond effectively to urgent maintenance issues.
• Team-oriented, adaptable, and able to support multiple departments across varied shifts including weekends, evenings, and holidays.
• Comfortable working indoors and outdoors in varied weather conditions.
• Valid driver's license with a clean driving record.
• Excellent organizational skills, attention to detail, and strong problem-solving abilities.
• Basic computer skills for maintenance tracking, inventory management, and communication.
• Strong customer service orientation and professional demeanor when interacting with guests and staff.

Physical Demands & Work Environment

• Ability to stand, walk, bend, climb ladders or stairs, and work in confined spaces for up to 8-10 hours per shift.
• Regularly lift and carry up to 80 lbs (tables, chairs, equipment, supplies)
• Work takes place both indoors and outdoors across property grounds, event spaces, restaurant back-of-house, and mechanical rooms.
• Exposure to varied weather conditions and temperature changes throughout all seasons
• May be required to work in areas with dust, chemicals, cleaning agents, and mechanical equipment.
• Ability to respond to emergency maintenance calls outside of regular business hours when necessary.

Benefits:

Compensation & Benefits

We offer a competitive salary and a comprehensive benefits package designed to support our team members.

Salary range is $55,000 - $58,000 per year, commensurate with experience.

Benefits Package:
• Access to Medical, Dental, Vision, FSA Accounts, and Life Insurance
• 401(k) with Company Match
• Paid Vacation, Holiday, and Sick Time
• Access to Beauport Hospitality Group Perks

The Beauport Hospitality Group is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.