Leasing Agent

Job Description

Job Description

JOB TITLE: 

Leasing Agent

LOCATION:

Viking Lakes Residences

710 Vikings Parkway

Eagan, MN 55121

TYPE:

Full-time, 40 hours weekly, Tuesday – Friday: 9:30am – 6pm, Saturday: 8:30am – 5pm

Pay: $21.00 - $25.00 per hour + full benefits package

SUMMARY:

Viking Lakes, the best-in-class destination in Eagan, MN, is home of the Minnesota Vikings, Omni Viking Lakes Hotel, and other unparalleled amenities including Viking Lakes Residences. MV Ventures is seeking a highly motivated, organized, and passionate candidate to serve as Leasing Agent for the 483+-unit luxury community, unrivaled in the Twin Cities market. In addition to managing all facets of the leasing process, this individual will support the daily operation of the community. The successful Leasing Agent will be instrumental in the growth of Viking Lakes Residences, which is planned to expand to over 600 residences. 

ROLES AND RESPONSIBILITIES:

• Coordinate and complete prospective resident tours, highlighting community features and closing sales 
• Collaborate leasing feedback with management and property leasing system regarding leasing feedback 
• Take lead as the first point of contact for resident questions, comments, or concerns
• Assist prospective residents during application process to move-in and beyond
• Schedule and perform move-in orientations on or prior to lease start date with new residents to help them acclimate to their new home
• Manage lead management software to ensure that tasks are completed timely
• Consistently complete all prospect and resident inquiries received via office phone, in person conversations, or alternative communication methods 
• Provide a warm welcome to those who walk in the door by standing, greeting, and introducing yourself at the beginning of the interaction with a friendly demeanor 
• Conduct daily building walks to ensure that the property is in great condition, report any findings
• Monitor and assist with residents moving into our community, ensuring apartments are move-in ready
• Maintain resident retention by delivering exceptional service to residents and exceeding expectations
• Assist with resident renewals, resident events, move out processing, and light maintenance duties 
• Assist residents with maintenance requests, locating packages, Door™ troubleshooting, and similar duties 
• Maintain a clean, professional appearance and attitude at all times
• Keep and maintain accurate records and housed in applicable property management systems 
• Maintain knowledge of local market/competitor conditions. Regularly review competitors 
• Assist with marketing research and make recommendations based on findings 
• Work independently, confidently, and share feedback with MV Ventures teams 
• Availability to work weekends, evenings, and occasional overtime to meet sales goals

 

QUALIFICATIONS:

To perform this role successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability needed for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

EXPERIENCE AND EDUCATION:

• Strongly preferred 1-3 years’ experience in apartment leasing, real estate sales, or similar experience
• Preferred experience with Yardi and/or CRM software

TECHNICAL KNOWLEDGE AND OTHER COMPETENCY REQUIREMENTS:

• Knowledge or ability to learn and adhere to Federal and State Fair Housing Laws. Show sensitivity to and respect for cultural differences
• Comfortable/intermediate knowledge of Microsoft Excel and other Microsoft Office products
• Outstanding customer service and organizational skills. Must be confident and outgoing, able to comfortably communicate with all groups of people in a helpful manner
• High level of attention to detail with good memory, demonstrating initiative, professionalism, personal awareness, and integrity
• Effectively communicate in a professional manner on a regular basis with team members, leadership, residents, tenants, and vendors
• Excel in a fast-paced, dynamic environment; ability to adapt to changing priorities; remain focused under pressure; able to meet deadlines
• Maintain utmost discretion and confidentiality regarding sensitive proprietary and confidential information of company, residents, tenants, and vendors

PHYSICAL DEMANDS: 

• Must be able to lift, push, pull and/or move up to 30 lbs
• Approximately 70% of time will be spent working in office conditions and 30% showing/touring the community and Viking Lakes campus
• Regularly performs computer work and operates office equipment

NOTE:

This position complies with MV Ventures policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing commercial and multi-family housing operations. MV Ventures is an Equal Opportunity/Affirmative Action employer, and encourages historically underrepresented applicants, including women, minorities, individuals with disabilities, and protected veterans to apply.

BENEFITS:

MV Ventures provides benefits to all full-time employees that include, but are not limited to: Health, Dental, & Vision Insurance, employer paid Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, 401(k) & 401(k) match.

WHO WE ARE:

MV Ventures Management, LLC d/b/a MV Ventures, a Wilf family-owned company, is a full-service real estate owner, developer, general contractor, and property management organization in Minnesota. Our mission is the development, construction, management, and activation of best-in-class destinations that transcend generations.

Viking Lakes Residences currently features 483 units, which will become 600+ units of multi-family rental property, providing best-in-class service and exclusive amenities to a variety of residents and clients. Currently included at the pet-friendly Viking Lakes Residences are four individual apartment buildings, containing amenities such as a clubroom, co-working space, mini-market, and package room as well as a shared pool and entertainment area. In addition, the community’s Clubhouse includes a lap pool and spa, fitness center, bowling alley, sports simulator, lounge areas, multiple indoor and outdoor gathering spaces, and the leasing/management office. We provide a dynamic community for residents to enjoy trails, restaurants, retail, and entertainment. Adjacent to the community is Velvaere Mae, a luxury hair salon and Copper & Rye Kitchen + Bar, a modern kitchen & bar serving elevated comfort food and thoughtful cocktails. 

Viking Lakes Residences is part of the larger Viking Lakes campus, a 200+ acre mixed-use master development and best-in-class destination bringing a vibrant, diverse, and sustainable environment to tenants, residents, partners, and the community. It is innovative, delivering new-to-market concepts to Minnesota while creating a place to live, work and play not just for today, but for the next 150 years. Anchored by the Minnesota Vikings headquarters and training facility, TCO Performance Center, Viking Lakes is also home to Omni Viking Lakes Hotel, Twin Cities Orthopedics Eagan Clinic, Training HAUS and the Minnesota Vikings Museum and Locker Room Store. The Viking Lakes Innovation Center, located in the heart of campus, features world-class tenants such as United States Tennis Association – Northern Section, TCO Bio Lab, Clifton Larson Allen, Salvo Soccer, and MV Ventures.