AMI Field Clinical Trainer: South
AbbVie
Company Description
About AbbVie
At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit Follow Allergan Aesthetics on LinkedIn.
Job Description
Territory includes but not limited to TX, OK, AR, LA
Field Clinical Trainer: AMI, Body Contouring and DiamondGlow Device and SkinMedica Training
The Field Clinical Trainer is responsible for the management and strategic execution of clinical training within their aligned area for Allergan Aesthetics devices, such as body contouring and DiamondGlow devices, SkinMedica (and others as deemed appropriate), with a focus on new and existing key customers. Additionally, they will partner with sales leadership and AMI stakeholders to develop a successful training path while also sharing best practices around AMI program execution with sales partners, to drive customer clinical proficiency and consistency.
Essential Duties and Responsibilities include the following (other duties may be assigned):
· Deliver clear and consistent clinical training and messaging for CoolSculpting, CoolTone and Diamond Glow, SkinMedica providers in both hands-on and virtual settings to drive successful patient outcomes that align to ISI and established protocols
· Strategically partner with AMI, marketing and sales leadership teams, to enhance field clinical trainer roles, responsibilities, KPIs, reporting and value
· Partner with senior leadership to align operational goals to strategic direction and optimize resource allocation with high priority customers
· Partner with cross-functional teams such as, but not limited to, portfolio sales force packs, strategic accounts, sales analytics, and AMI partners to drive business initiatives
· Assist in the development and implementation of high-quality and effective field training within aligned areas
· Partner and support AMI Faculty engagements and clinical training opportunities in the field, in collaboration with the Field & Faculty Development Team
· Support AMI In-Clinic and In-Field programs as requested by AMI leadership
· Support Large Group Programs as breakout leader/field engagement
· Support New Hire Clinical Onboarding and test outs in the field
· Manage and execute Strategic/National Account trainings for CoolSculpting, CoolTone and DiamondGlow, SkinMedica.
· Act as a liaison and advocate to the field for AMI Body Contouring programs, initiatives, and resources
· Measure performance and training impact using appropriate tools and techniques to monitor KPIs, inclusive of platforms such as Moxie, Madi, and ThoughtSpot dashboards
· Successfully manage and stay within travel and expense guidelines and budget
· Partner with Clinical Education team to create and update field training content and resources
· Perform and utilize data analysis to assess current state and make data-driven recommendations for field clinical training optimization
· Act as a change agent to foster a culture of continuous improvement within the organization
· Regularly monitor progress and report to senior leadership
Qualifications
Bachelor's degree, or equivalent work experience as defined below
· 3-5 years of sales, medical device training, and/or clinical experience (Aesthetician, RN, provider, etc) preferred
· Strong project management skills with a proven track record of leading process improvement
· Strong analytical and problem-solving abilities
· Good communication and ability to present didactic and hands-on content in small groups
· Knowledge of FDA and regulatory statutes as applied to Allergan Aesthetics products, with the ability to function in an environment controlled by outside regulatory entities
· Classroom training experience on procedure training, consultation, business-to business (B2B) and selling skills are desired
· High degree of flexibility in adapting to a rapidly changing environment
· Strong integrated perspective of clinical service alongside a strategic relationship with sales
· Broad analytical thinker who ensures management decisions are informed by-the-numbers; understands and leverages the power of data
· Strong organizational influence & proven collaboration with cross functional teams
· Experience with Microsoft Suite, Salesforce, and PowerBI
· Expertise covering and effectively routing US geography to ensure efficiency
· Ethics and integrity
Additional Requirements:
· Ability to travel up to 75%; primarily domestic. Evenings, overnight, and weekends will often be required
· Responsible for performing all duties in compliance with FDA’s Quality System Regulation (QSR), ISO13485, the Canadian Medical Device Regulations, and all other international regulatory requirements with which Allergan Aesthetics complies.
Language and Verbal Skills:
Individuals must have excellent verbal and written communication skills and have a demonstrated ability to communicate clearly and professionally.
Ability to read, understand and abide by company procedures. Ability to define problems, collect data, establish facts, draw valid conclusions and report on findings.
Physical Requirements:
The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk and hear; up to 8 hours per day. The employee is regularly required to lift and carry up to 10 pounds and occasionally lift and carry up to 25 pounds. Duties also involve daily keyboard data entry. Specific vision abilities required by this job include close vision.
Work Environment:
Most work is performed in an office-like or clinical setting. The noise level in the environment is usually low to moderate. Ability to sit or stand for long periods of time while traveling via car, train, plane as necessary to cover the area.
Safety:
Allergan Aesthetics is committed to the health and safety of our employees. We expect that all employees will perform their responsibilities while maintaining a safe, cooperative, and productive work environment, thus ensuring the health and safety of themselves and others.
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
This job is eligible to participate in our short-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
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