Regional Hotel Sales Manager

Job Description

Job Description

Join our team, a 2025 USA Today Top Workplace Winner!

 
Picture yourself thriving as the new Regional Hotel Sales Manager at our award-winning Happy Valley Phoenix North cluster of hotels which includes the Hampton Inn & Suites, Homewood Suites, Courtyard, and Residence Inn. Take your opportunity and surround yourself by a supportive team that genuinely values and celebrates your success. We take great pride in the inclusive environment we’ve created, attributing to our award-winning status.

Why You’ll Love Working with Us
The Glendale Westgate Hilton Properties is managed by NCG Hospitality, a family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work environment where your contributions are always recognized. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. 

 **Bonus earning potential of 30% and opportunity for five payouts a year!!**

Additional monetary rewards and recognition include:
Everyone Refers ~ An Internal referral program where sales professionals may earn up to 5% when business is secured as a result of their cross selling.
Sales Premier Club ~ A well-structured incentive program acknowledging top-performing salespeople's hard work and dedication. Each year, one sales professional is named the winner and earns a bonus and bragging rights!

How do I make an impact on my team?
Drive intentional, sustainable revenue growth by building the right business, not just more business. Strengthen key relationships, uncover new demand, and align closely with Revenue and Operations to ensure business is priced to perform and positioned to win.
Sales & Commercial Strategy

• Develop and execute strategic plans focused on profitable revenue growth
• Prospect and close new business weekly by effectively selling value, telling the brand story, and creating tailored experiences
• Identify, prioritize, and convert high-value opportunities across group and corporate segments
• Partner closely with Revenue Management to ensure rate integrity, proper pricing, and group performance
• Negotiate and present agreements that align with both client needs and long-term profitability goals
• Actively sell against the competitive set by leveraging market intelligence, demand patterns, and positioning strategy
• Operate as part of a unified Commercial team across Sales, Revenue, and Operations aligned from the start, not in sequence

Business Development & Pipeline Ownership

• Consistently prospect and generate new business through targeted outreach, outside sales efforts, and strategic networking
• Build and manage a healthy, forward-looking pipeline with accurate forecasting and clear next steps
• Take ownership of key accounts, identifying opportunities to expand share and deepen partnerships
• Balance urgency with strategy, prioritizing opportunities that deliver long-term value, not short-term wins
• Deliver responsive, customized solutions that reflect a deep understanding of the client’s needs and objectives
• Lead impactful, experiential site tours that bring the hotel’s story and value to life

Sales Reporting & Performance Discipline

• Utilize CRM and sales systems (Delphi) to manage the full sales cycle with accuracy and consistency
• Maintain strong pipeline activity tracking, and documentation to support forecasting and accountability
• Analyze CoStar (Co-STR), GRC, Lighthouse BI, and Demand360 data to identify trends, uncover opportunities, and inform strategy
• Contribute meaningful insights in sales and commercial meetings

Qualifications

• Previous hotel sales experience with a proven track record of success of finding and closing new business opportunities
• Optimistic self-starter with high degree of drive, motivation and initiative
• Ability to work independently, exercising good judgment and discretion
• Strong customer service skills to include problem-solving and complaint resolution
• Strong interpersonal, relationship building and communication skills 
• Strong attention to detail and organized 
• Ability to work effectively and efficiently in a fast-paced setting 

 
What Will You Get At NCG Hospitality?
We take great pride in the inclusive environment we’ve created attributing to our award-winning status, all while staying true to our core values of Growth, Fun, Trust, and Responsibility. An experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Happy Valley Phoenix North hotels.

Career Development

• Personalized career pathing and skill development
• Leadership and mentorship programs
• Educational and certification reimbursement

Team Member Perks

• Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
• Create a Moment – earn bonuses for going above and beyond to support team and guests
• Everyone Refers – cross selling incentive opportunity for sales professionals
• Paid Volunteer hours – Earn money for community service

Health, Wellness, Financial Benefits

• Medical, dental, and vision plans
• Paid sick time and Paid Time Off 
• Virtual telehealth access and employee assistance resources
• Monthly health and fitness reimbursement programs
• Referral bonus – incentive for bringing great team members to the team
• 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
• Health Savings Account, Flexible Spending Account

Ready To Grow With Us?
Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality. 
NCG Hospitality is an Equal Opportunity Employer
We participate in E‑Verify to confirm work authorization for all new hires.