Regional Hotel Sales Manager

Join our team, a 2025 USA Today Top Workplace Winner! Picture yourself thriving as the new Regional Hotel Sales Manager at our award-winning Happy Valley Phoenix North cluster of hotels, which includes the Hampton Inn & Suites, Homewood Suites, Courtyard, and Residence Inn. You’ll join a supportive team that genuinely values and celebrates your success in an inclusive environment. Why You’ll Love Working With Us The Glendale Westgate Hilton Properties are managed by NCG Hospitality, a family-owned third-generation business that leads the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work environment where your contributions are always recognized. We invest in your career development with tools, resources, and mentorship to help you succeed. Incentives & Bonuses Bonus earning potential of 30% with the opportunity for five payouts a year. Everyone Refers : An internal referral program where sales professionals may earn up to 5% when business is secured as a result of cross-selling. Sales Premier Club : A well-structured incentive program recognizing top-performing salespeople. Each year, one sales professional is named the winner and earns a bonus and recognition. How We Help You Make an Impact Drive intentional, sustainable revenue growth by building the right business, not just more business. Strengthen key relationships, uncover new demand, and align closely with Revenue and Operations to ensure business is priced to perform and positioned to win. Sales & Commercial Strategy Develop and execute strategic plans focused on profitable revenue growth. Prospect and close new business weekly by effectively selling value, telling the brand story, and creating tailored experiences. Identify, prioritize, and convert high-value opportunities across group and corporate segments. Partner closely with Revenue Management to ensure rate integrity, proper pricing, and group performance. Negotiate and present agreements that align with client needs and long-term profitability goals. Actively sell against the competitive set by leveraging market intelligence, demand patterns, and positioning strategy. Operate as part of a unified Commercial team across Sales, Revenue, and Operations. Business Development & Pipeline Ownership Consistently prospect and generate new business through targeted outreach, outside sales efforts, and strategic networking. Build and manage a healthy, forward-looking pipeline with accurate forecasting and clear next steps. Take ownership of key accounts, identifying opportunities to expand share and deepen partnerships. Balance urgency with strategy, prioritizing opportunities that deliver long-term value. Deliver responsive, customized solutions that reflect a deep understanding of the client’s needs and objectives. Lead impactful, experiential site tours that bring the hotel’s story and value to life. Sales Reporting & Performance Discipline Utilize CRM and sales systems (Delphi) to manage the full sales cycle with accuracy and consistency. Maintain strong pipeline activity tracking and documentation to support forecasting and accountability. Analyze CoStar, GRC, Lighthouse BI, and Demand360 data to identify trends, uncover opportunities, and inform strategy. Contribute meaningful insights in sales and commercial meetings. Qualifications Previous hotel sales experience with a proven track record of success in finding and closing new business opportunities. Optimistic self-starter with high degree of drive, motivation, and initiative. Ability to work independently, exercising good judgment and discretion. Strong customer service skills, including problem-solving and complaint resolution. Strong interpersonal, relationship-building, and communication skills. Strong attention to detail and organizational skills. Ability to work effectively and efficiently in a fast-paced setting. What You’ll Get at NCG Hospitality We take great pride in the inclusive environment we’ve created, all while staying true to our core values: Growth, Fun, Trust, and Responsibility. Team members at every level are fully engaged and see the direct impact of their responsibilities on the overall success of the Happy Valley Phoenix North hotels. Career Development Personalized career pathing and skill development. Leadership and mentorship programs. Educational and certification reimbursement. Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality-managed hotels. Earn bonuses for going above and beyond to support team and guests. Earn money for community service through paid volunteer hours. Health, Wellness & Financial Benefits Medical, dental, and vision plans. Paid sick time and paid time off. Virtual telehealth access and employee assistance resources. Monthly health and fitness reimbursement programs. Referral bonus for bringing great team members to the team. 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%. Health Savings Account, Flexible Spending Account. NCG Hospitality is an Equal Opportunity Employer. #J-18808-Ljbffr NCG Hospitality