(CSSNA) Administrative Associate

Job Description

Job Description

Job Overview:

Pay Range: $17.00hr - $22.00hr

Requirement/Must Have:

• Strong organizational skills with exceptional attention to detail and the ability to manage multiple projects simultaneously.
• Strong verbal and written communication skills.
• Ability to communicate effectively with customers and cross-functional teams.
• Proficiency with Microsoft Office applications.
• Experience working in ERP, CRM, or business management systems.
• Ability to work independently, prioritize competing deadlines, and deliver high-quality results in a fast-paced environment.
• Experience in order management and customer service.
• Ability to review purchase orders (POs) to ensure all information is accurate, including names, part numbers, and quantities.

Responsibilities:

• Review customer purchase orders, signed quotes, credit applications, tax-exempt certificates, project information sheets, payment bonds, and audited financial statements for completeness and accuracy.
• Coordinate with sales teams, project managers, customers and credit analysts to obtain required documentation and resolve discrepancies.
• Maintain accurate project and customer information across Salesforce, BMS, Vertex, CLM, SharePoint, and other internal systems.
• Ensure compliance with internal credit policies, documentation requirements, and project approval processes before assigning projects for final credit review.
• Communicate professionally with internal and external stakeholders regarding documentation requirements, project status, and credit approval timelines.
• Support the sales organization by helping facilitate timely project approvals and minimizing delays to production and project execution.
• Verify order details, confirm items, and provide follow-up as needed.

Nice to Have:

• Salesforce experience preferred.
• Strong proficiency in the Microsoft Office Suite.

Skills:

• Customer Service Skills.
• Microsoft Suite Skills.
• Multi-tasking.
• Data Entry.
• Salesforce.
• Order Management.

Benefits:

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities

Disclaimer : Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Systems

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.

As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.