General Manager - Washington, DC

General Manager - Washington, DCTatte Bakery & Cafe - DC Corporate Office More Info1200 New Hampshire Ave NW, Washington, DC 20036 Full Time • Salary ($80k - $113k) Expires: Nov 19, 2026The General Manager (GM) is the face of Tatte within our communities and to our guests. The GM is responsible for all facets of front of house café operations dedicated to delivering a warm, authentic, and inspiring environment for both guests and team members, thoughtful leadership, and overall café performance.Our GMs work side by side with front and back of house teams to drive operational excellence, hospitality, and overall four walls performance.Successful General Managers at Tatte are passionate about hospitality, people development, operational excellence, and the smallest details that help uphold and grow the Tatte brand. They lead with warmth, accountability, professionalism, and an owner operator mentality while creating exceptional experiences for both guests and team members.Key ResponsibilitiesWe expect our General Managers to:Lead with professionalism, accountability, and hospitality excellenceDeliver exceptional guest experiences while upholding Tatte's service and operational standardsSupport and develop managers and hourly team members through coaching and leadershipMaintain high standards for cleanliness, organization, food safety, and operational executionDrive strong financial and operational performance across the caféLive Tatte's core values and help support our missionHave flexibility to work a variety of shifts, including mornings, evenings, weekends, holidays, and emergencies as neededSummary of ResponsibilitiesDemonstrate full ownership of café operations, including four walls performance and P&L managementModel authentic, warm hospitality and foster excellent guest experience standardsEnsure cafés are staffed with team members who embody Tatte's values and cultureDevelop managers and hourly team members through coaching, accountability, and performance managementLead and navigate difficult conversations professionally and respectfullyContinuously uphold Tatte brand, visual, and operational standardsLead teams through efficient operational execution and shift managementEnsure food safety standards are consistently upheld throughout the caféLead café level communication and change management initiativesManage food, labor, and controllable costs within company expectationsOversee all café administrative responsibilitiesOther related assignments as necessaryEssential Functions / Working ConditionsAbility to work a flexible schedule based on business needs, including days, evenings, weekends, holidays, and emergencies as neededAbility to work 10+ hour shifts and stand, sit, squat, walk, and climb stairs for extended periods of timeAbility to grasp, reach overhead, push, lift, and carry up to 50 poundsQualifications & ExperienceRequiredMinimum 2 years of experience as a General Manager, preferably within high volume, full service, or polished fast casual restaurant environmentsAbility to work effectively within fast paced and evolving environmentsExcellent verbal and written communication skillsHighly organized with strong attention to detailHigh integrity and professionalismHigh school diploma or equivalent requiredPreferredHospitality degree preferredProficiency in Microsoft Office including Word, Excel, and OutlookPrevious experience with UltiPro, Toast POS, CrunchTime, and TeamworX preferredServSafe, Allergen, and ChokeSaver certifications preferredOur Benefits & PerksCompetitive Pay: $80,000–$113,000 annually, depending on experienceQuarterly bonus programParking benefit where applicablePaid vacation and sick time401(k) with company matchFree employee assistance program servicesFlexible schedules with no late nightsHealth, dental, and vision insuranceFree meals and drinksExciting potential for growthPlease note that we hire managers for the greater DC market, and while we strive to place them in cafés that are convenient to them, placement at a specific café is not guaranteed.Learn more about us at tattebakery.comJoin us on our journey to create something special!Please note that Tatte is an E Verify employer.