Human Trafficking Case Manager

Human Trafficking Case Manager

The YWCA Greater Harrisburg is a prominent provider of human trafficking services and education in Pennsylvania. We have an immediate need for a Human Trafficking Case Manager. The Human Trafficking Case Manager plays a crucial role in this project by providing assessment and services to human trafficking victims. This includes crisis intervention, case management, accompaniments, advocacy, and other support. The Case Manager also acts as the liaison with eight project partners by coordinating services, collecting and recording data, and preparing outcome reports. This position requires regular interaction with law enforcement, prosecutors, healthcare workers, and various community service providers.

Position Details:

• Please note that this position comes with compensated on-call responsibilities.
• Working hours are 37.5 hours per week Monday-Friday, 8am to 4pm
• Salary: $21.00/hr.

Successful Candidates Will Demonstrate:

• Extensive experience in case management and documentation
• Emotional intelligence and sound judgment
• Ability to work under stressful conditions
• Professional and friendly attitude and demeanor
• Ability to prioritize and meet competing demands
• Flexibility and adaptability
• High attention to detail and accurate, professional work product
• Self-accountability for meeting goals and objectives
• Initiative and high level of self-motivation
• Ability to work independently
• Understanding of trauma-informed practices
• Excellent verbal and written communication skills
• Success in working as part of a team

Position Requirements:

• Bachelor's degree in human services or related field preferred and 2 years prior work experience with victims of crime. Equivalent combination of education and experience considered
• Prior experience serving human trafficking victims preferred
• Experience accomplishing project goals and objectives and reporting outcomes
• Child abuse, criminal and FBI clearances required prior to start date
• Must have reliable personal vehicle, valid driver's license, proof of insurance and ability to travel throughout the project territory (13 counties in PA)
• Ability to work non-standard hours as may be necessary

Why You'll Love Working With Us – Check Out Our Awesome Benefits!

Comprehensive Health Coverage – Medical, dental, and vision plans to keep you healthy Employee Assistance Program (EAP) – Because your well-being matters Life Insurance – Peace of mind for you and your loved ones Short & Long-Term Disability – We've got your back when life takes an unexpected turn Pension Retirement Plan – Start earning a pension after just two short years of service 403(b) Retirement Plan – Begin contributing on day one to secure your financial future Generous Paid Time Off – Recharge with paid time off days and sick days 11 Paid Holidays – Extra time to relax, celebrate, and enjoy what matters most