Inside Account Representative

Are you a master negotiator who thrives on building relationships, solving complex problems, and protecting the bottom line? We are looking for a dynamic, results-driven Inside Sales Account Representative to join our team!

This is a fully onsite role where you will own an assigned book of business, acting as the ultimate champion for our Commercial and Industrial customers.

What You'll Do:

• Protect & Retain: Manage a dedicated book of business, handling both inbound and outbound calls to ensure our commercial and industrial clients stay loyal and satisfied.
• Negotiate & Renew: Proactively manage contract renewals, navigate price adjustments, and field competitive cancellation requests with strategic, win-win solutions.
• Drive Growth: Exceed monthly quotas on net new business and price achievements through proactive account penetration and pipeline management.
• Tech-Driven Sales: Use Salesforce daily to track your pipeline, schedule activities, and document customer touchpoints.
• Collaborate across Teams: Work hand-in-hand with operations, billing, and field sales to ensure a seamless customer experience.

What We're Looking For:

• Experience: Proven track record in sales, account management, or high-stakes customer retention (2+ years in the solid waste industry is a huge plus!).
• Education: High School diploma/GED required; a Bachelor's degree in Business, Marketing, or a related field is preferred.
• Skills: Exceptional negotiation, active listening, and problem-solving skills. You should be highly organized, self-managed, and intermediate-level proficient with MS Office and CRM tools (Salesforce).
• Drive: A strong work ethic, high integrity, and the flexibility to adapt to a fast-paced environment.

Why Join Us?

If you love the thrill of the chase but also value deep customer relationships, this role offers the perfect blend. You'll work alongside a supportive onsite team, enjoy a collaborative environment, and have a direct impact on our company's growth and retention goals.

Ready to make an impact?

Apply today!

#GFLTalent

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact View email address on click.appcast.io


Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.