Hospitality Manager

Hospitality Manager

Join the Open Door Mission team of dedicated staff who are committed to full-time ministry and breaking the cycle of homelessness and poverty!

ABOUT THIS POSITION

The Hospitality Manager is responsible for overseeing all front-of-house operations within the Hospitality Center, ensuring a welcoming, organized, and dignified experience for all guests. This role manages dining room operations, guest flow, and volunteer engagement while partnering closely with the Kitchen Manager to ensure seamless meal service and events. The Hospitality Manager plays a key role in advancing the organization's mission by creating an environment of respect, compassion, and hospitality for all individuals served.

RESPONSIBILITIES

• Build and maintain relationships with local community members, culinary schools, and other organizations and businesses acting as a liaison for Open Door Mission.
• Assist with meal preparation and menu planning.
• Monitor dining room environment and welcome desk area for safety risks and address issues promptly.
• Maintain cleanliness and organization of dining areas, serving lines, beverage stations, and community restrooms.
• Assign, plan, and oversee the work of departmental staff, including Welcome Desk Associates. Coordinate staff schedules.
• Exemplify Jesus Christ daily, sharing the gospel or praying with others as opportunities arise.

MINIMUM REQUIREMENTS

• You have a visible relationship with Christ and regularly attend a Bible-believing church.
• You have the ability to share the Gospel as opportunities arise.
• 2-5 years of experience in hospitality, food service, or customer-facing leadership roles
• Strong leadership and team management skills
• Ability to manage high-volume, fast-paced environments
• Excellent interpersonal and conflict resolution skills
• Organized, proactive, and able to problem-solve in real time

AN IDEAL CANDIDATE WOULD HAVE...

• Ability to interact with and relate to people of all backgrounds.
• Experience working in a nonprofit, shelter, or community meal setting
• Experience managing volunteers
• Familiarity with trauma-informed care principles

PERKS & AVAILABLE BENEFITS

• 401(K) plan with a 2% company contribution and 4% company match
• Health Insurance option
  • Health Savings Account with employer contribution
• Flexible Spending Account
• Complimentary Life Insurance, Accidental Death/Dismemberment Insurance, and long-term disability.
• PTO and paid Sick leave
• 11 Paid Holidays
• RightNow Media Membership
• Christ-centered staff culture
• On-campus cafeteria with complimentary meals
• On-campus exercise rooms

DETAILS

• Job Type: Full Time
• Pay Range: $45,000 - $58,000 annually
• Pay Frequency: Bi-Weekly
• Schedule: 40 hours a week
• Work Location: Omaha Campus

ABOUT OPEN DOOR MISSION

Open Door Mission is a Gospel Rescue Mission founded in 1954 committed to breaking the cycle of homelessness and poverty. Each day, Open Door Mission's campus offers 917 safe, shelter beds to people experiencing homelessness, serves over 4,747 nutritious meals to feed the hungry, and provides homeless preventive resources to more than 1,000 people living in poverty to empower them to remain in their own homes.

At Open Door Mission, we believe in coming alongside people experiencing homelessness and poverty, empathizing with their situation and speaking truth into their lives-that they are worthy, valued and created in the image of God. It's our passion, our calling. And we've been doing it since 1954.

Our Impact in 2024 :

• Provided 195,125 nights of safe shelter.
• Served 2.0 million nutritious meals to feed the hungry.
• Empowered 33,123 individuals to remain in their own homes and preventing homelessness.
• Celebrated 77 graduates from life-changing programs.
• Helped 311 individuals achieve stable housing.
• Provided a Learning Center and Tutoring Lab for 94 children.
• Assisted 404 men and women in finding employment.

Apply today to join the team that's inspiring HOPE for lasting change in our community!