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Remote Quality Assurance & Feedback Analyst

NexRep LLC

NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media and SMS interactions from its independent marketplace contractors. You will identify trends and work with certification and operations teams to ensure client standards are met.

The role involves real-time or post-call monitoring, calibration participation, and providing actionable feedback to improve client quality scores. Remote eligibility is available for many states with travel as needed.

#J-18808-Ljbffr
Vacancy posted 1 day ago
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