Fraud Prevention Analyst

Fraud Prevention Analyst

As the Fraud Prevention Analyst, you will support UMB Fraud Operations to protect UMB and clients against multi-channel payment fraud loss or loss due to identity theft. These payment channels will include Card, Check, Digital Online Banking, Mobile, Wire, ACH & Instant Payments. You will be responsible for working within a multi-channel fraud prevention team and mastering the associated systems and tools used for transaction level fraud prevention. This is a subset of the overall responsibilities which will include multiple initiatives as assigned by Bank Operations leadership.

This role is hybrid (Mon through Thu on-site / Fri remote) at the UMB Technology & Operations Center located in downtown Kansas City, MO.

How you will spend your time:

• Analyze and detect check, card, ACH, wire and OLB fraud incidents by using all tools available and engage in analytical and fraud detection skills.
• Review the queued single and multi-channel activity for evidence of suspicious and incongruent patterns by the daily specified deadlines, making judgment calls based on a comprehensive analysis of multi-channel activity and other information available, fully utilizing the systems available and working with clients as needed.
• Assess potential fraud by reviewing and analyzing key elements at the respective channels.
• Assist the Enterprise Fraud Operations Managers and Enterprise Fraud Data Strategy to identify fraud trending with the objective to calibrate the existing rule sets for greater effectiveness and efficiency.
• Fulfill testing requirements in support of all Business Continuity Plan exercises.
• Assist Enterprise Fraud Claims Analysts in case management activities as required.
• Establish and maintain relationships with branch and customer service associates and account managers for fraud alert related details as needed.

We are excited to talk if you have:

• An aptitude for problem solving, analytics, and reporting.
• Ability to manage time and meet deadlines – works under limited supervision.
• Ability to work proactively & collaboratively in a team environment.
• Ability to partner with multiple lines of business to achieve common goal.
• Advanced knowledge of Microsoft Office suite.

Bonus Points if you have:

• Working knowledge of industry fraud applications.
• Ability to navigate multiple systems.
• Experience with FIS, FISERV, IBM and First Data fraud tools.

Applicants must have legal authority to work in the United States. Work Visa sponsorship is not available for this position.

Compensation Range:

$59,085 - $86,922

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to View email address on click.appcast.io to let us know the nature of your request.

If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.