Senior Support Specialist

Supports construction projects by aiding the processes of initiation, planning, budgeting, scheduling, change management, monitoring, and reporting. Crafts and manages action items and team member adherence. Recognizes verbal cues in meetings (action items, requests, additional meetings to be setup, etc.) Becomes subject matter expert for tools/system to maintain integrity of stored data/documents of record, assists with access, training, and support as needed. Ensures adherence to standards and procedures. Identifies problems / risks and solutions. Exercises independent judgment and discretion to advise and recommend courses of action for successful project outcomes. Proactively assists project manager with all support tasks, progress reports, tracking project achievements, metrics, schedules, and budgets. Provides status to PM leadership and stakeholders. Crafts and maintains project documentation, including version control, distribution, and document storage/retention. Understands the data to help identify patterns, trends, and opportunities to drive continuous improvement through process, upgrades, reporting features, and/or formats. Conducts in-depth analysis of project data. Develops presentations and documentation for review by management and executive committees for approval of project to proceed through gates and stages. Leads change management processes; stores and distributes construction drawings, submittals, safety plans and ensures version control. Communicates and supports site procedures, safety protocols, and construction codes. Identifies and resolves issues and conflicts among team members and, if needed, escalates to Project Manager Establishes, presents, and applies project procedures, directives, and bulletins to ensure compliance with SCE policies. Sets-up, manages, and maintains status of 100s of projects in Excel Maintains the project tracking database Knowledgeable in SAP, Primavera P6 Removes project obstacles, resolves design, permitting, easement, and construction issues by communicating with the team, and provides support to review work orders, secure materials, and authorize construction. Education: Required: Associate degree or higher in applicable profession, business, or technical discipline or an equivalent combination of education, training, and experience Requirements: Required: 5+ years’ project support experience Required: Skilled in Microsoft Office suite (Word, Excel, Project, Power Point, SharePoint, Teams, OneDrive) Preferred: Advanced skills in Microsoft Project and Excel ; knowledgeable with Pivot Tables Preferred: Familiarity with Power BI and SCE’s Design Manager Details Location: Redlands, CA Employment Type: Full-Time Salary: $101000 - $109000 /per year Skill Level: Mid-Senior Level #J-18808-Ljbffr Pacificaservices