General Manager

General Manager / Chief Operating Officer Boca Raton, FL About Royal Palm Yacht & Country Club Royal Palm Yacht & Country Club (RPYCC) was established in 1959 and has a reputation for a personalized, family‑centric club experience in a smaller setting than many mega‑clubs in the region. The club offers a range of high‑quality amenities, including a new Yacht Clubhouse (2016), a Nicklaus Signature golf course (renovated 2024), multiple dining spaces, fitness and spa facilities, tennis and court sports, a pool complex, bocce and croquet courts, and a marina with 59 slips for vessels up to 130 feet. With a membership that has aged slightly younger over recent years, RPYCC is a member‑owned, invitation‑only club that values inclusivity and hospitality. Membership is by invitation and the club maintains strong relationships within the Boca Raton community and across the country through reciprocal privileges with the Yacht Clubs of America. Royal Palm Yacht & Country Club By The Numbers Initiation Fee – $210,000 (full member) Annual Dues – $33,472 (full member) + $500/mo capital dues fee The annual gross volume is approximately $27M The annual dues volume is approximately $16.2M The annual food volume is approximately $4.5M The annual beverage volume is approximately $2M Number of members – approximately 543 Full‑time employees (peak season) – approximately 235, including 48 seasonal H2B employees Average member age – approximately 65 Board members – 9, each serving three‑year terms Marina slips – 59 Standing committees – 8 (House & Entertainment; Golf, Greens, and Grounds; Strategic Planning; Finance; Membership; Yachting; Racquets & Wellness; Audit) Advisory committees – 3 (Family Fun; Cards & Games; Bocce & Croquet) Rounds played annually – approximately 25,000 on the club’s course Accounting and POS system – JONAS General Manager/Chief Operating Officer Position Overview The GM/COO is expected to be a consummate, respectful professional who demonstrates transparency, honesty, straightforwardness, integrity, accountability, leadership, and dedication. The role requires inspiring and motivating a diverse team of over 200 staff members, earning the respect of members and the broader community, and maintaining a strong “tone at the top” that reflects the club’s mission, vision, and core values. The position demands a balance of administrative and organizational skill, financial acumen, and exceptional interpersonal communication. The successful candidate will cultivate high‑performing teams, implement capital strategies that support long‑term financial success, and consistently deliver a superior member and staff experience. Candidate Qualifications A minimum of 7‑10 years of progressive leadership/management experience in a private member‑owned country club or high‑end resort operation, preferably with member‑board and committee involvement. Proven ability to run the operation, coordinate and control all aspects of a busy, full‑service, family‑centric country club with a large staff and operating budget. Verifiable leadership qualities and a record of creating a workplace of choice through effective staff mentoring. Strong history of success in quality food and beverage operations, including training, innovation, and a high level of member/guest satisfaction. Technologically proficient, with a deep understanding of best practices in technology to enhance service delivery and operational management. Thoughtful problem solver who can act as a courageous thought partner to the Board, conveying ideas and solutions with high integrity. Organizationally focused with an obsession for details and consistency that ensures high member and associate satisfaction and quality. Educational and Certification Qualifications Bachelor’s degree preferred, preferably in Hospitality Management. Substantial private club or hospitality experience will be considered in lieu of a degree. Industry certifications such as CCM, CCE, CMC, or PGA are encouraged but not required. Employment Eligibility Verification In compliance with federal law, all hired employees must verify their identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire. Salary and Benefits Salary is open and commensurate with qualifications and experience. The club offers an excellent bonus and benefits package, including association membership. Equal Employment Opportunity: Royal Palm Yacht & Country Club is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. #J-18808-Ljbffr