Restaurant General Manager

Description Our Mission: To fulfill our PROMISE to our employees, members and guests in order to create a reimagined Country Club life. P assionate – We love what we do and have fun doing it! R efined – We strive for excellence in our communication. O wnership – We are proactive and accountable in any task, challenge or opportunity presented to us. M indful – We are present, patient, and aware so that we can best anticipate the needs of those around us. I nnovative – We are eager and open to seek ways to improve Country Club life. S afe – We take responsibility for creating a safe environment. E mpathy – Every concern, suggestion, or feedback is a welcomed opportunity to understand the feelings and needs of others. Overview: The job is responsible for: The Restaurant General Manager is responsible for overseeing all aspects of the restaurant operations within Boca West Country Club. This includes delivering exceptional member service, managing staff, ensuring operational efficiency, maintaining high standards of quality and cleanliness, and driving financial performance. The GM will foster a welcoming environment that aligns with the club’s standards and enhances member satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES: Lead and manage daily restaurant operations, ensuring smooth and efficient service. Develop and implement strategies to improve service quality, member satisfaction, and operational efficiency. Recruit, train, and supervise restaurant staff, including servers, bartenders, and culinary personnel. Maintain high standards of food safety, cleanliness, and hygiene in compliance with health regulations. Oversee inventory management, ordering, and cost control to meet budgetary goals. Create staff schedules and ensure adequate coverage during peak hours. Build strong relationships with club members and address their needs and feedback promptly. Coordinate with the culinary team to ensure menu quality, presentation, and timely delivery. Manage financial aspects, including budgeting, forecasting, and analyzing sales and expenses. Ensure compliance with all legal and safety regulations. Promote a positive work environment and foster teamwork among staff. Collaborate with club management to align restaurant operations with overall club goals and initiatives. COMPETENCIES - Responds to requests for service and assistance. Contributes to building a positive team spirit. Treats people with respect. Works with integrity and ethically. Follows policies and procedures. Supports organization's goals and values. Adapts to changes in the work environment. Is consistently at work and on time. Follows instructions, responds to management direction. Asks for and offers help when needed. Includes appropriate people in decision‑making process. Treats others with respect and consideration regardless of their status or position. Demonstrates accuracy and thoroughness. Completes work in timely manner. Observes safety and security procedures. Reports potentially unsafe conditions. Use equipment and materials properly. EDUCATION, EXPERIENCE, and TRAINING: Proven experience as a Restaurant Manager, Food & Beverage Director, or similar leadership role, preferably within a private club environment. Strong leadership, communication, and interpersonal skills. Excellent organizational and problem‑solving abilities. Knowledge of restaurant management software and POS systems. Ability to work flexible hours, including evenings and weekends. Familiarity with health and safety regulations related to food service. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While Ability to stand, walk, and lift up to 10 pounds as needed. Ability to work in a fast-paced environment. #J-18808-Ljbffr