Patient Access Scheduling Coordinator

Patient Access Scheduling Coordinator

As a Patient Access Scheduling Coordinator (PASC) at the Moffitt Cancer Center, you are responsible for registering patients as they arrive for their visit and for scheduling any orders and appointments requested by the patient's care team as patients depart within all clinics under direct supervisor. As part of these processes, you are responsible for gathering accurate information, explaining forms and policies, and answering questions from our patients. Focus on scheduling and communicating with patients for future appointments from request lists. Must be comfortable with medical terminology and thrive in an environment with many competing priorities and demands. This position provides administrative support responsibilities associated with one or more outpatient clinics. Is responsible for accurate appointment management and correct coordination of all administrative information between professional staff and the patient.

Job Title: Patient Access Scheduling Coordinator

Minimum Education Level: High School Diploma/GED

Minimum Field of Study: Not specified

Preferred Education Level: Associate's Degree

Preferred Field of Study: Not specified

Licensure Certification Needed: No

Training Required:

• Ability to meet, communicate, and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner in order to complete job assignments.
• Ability to set up, organize, and maintain record systems.
• Customer Service, multi-tasking, computer and typing skills, use various types of office automation equipment and software, and interpersonal communication skills both verbally and written.
• Strong attention to detail while being able to multi-task and maintain patience and composure (with customer service etiquette) in stressful situations.
• Possess strong critical thinking abilities such as problem solving, root cause analysis, and provide timely solutions.

Salary Range

$16.91 - $24.64

Salary ranges posted for this position represent the expected base pay range for the role. Actual compensation may vary based on location and a variety of job-related factors, including experience, skills, education, and internal equity among Team Members in similar positions.

We are committed to maintaining fair and equitable pay practices and regularly review compensation to ensure alignment across our workforce.

Moffitt Cancer Center is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran or disabled status.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Moffitt endeavors to make moffitt.org/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact one of the Human Resources receptionists by phone at View phone number on click.appcast.io or by email at View email address on click.appcast.io.