Customer Care Coordinator

Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm with more than 2,800 professionals, providing a full range of multidisciplinary engineering, architecture, information technology, and related services to public agencies and private clients throughout the United States. JMT is currently ranked #45 on Engineering News-Record’s list of the Top 500 Design Firms.

JMT's Pittsburgh Construction Management Team is seeking Inspector Supervisors to staff existing PennDOT assignments and other client projects. ****

Essential Functions and Responsibilities

• Review and interpret plans, site layouts, specifications and construction methods to ensure compliance to legal requirements and safety regulations
• Performs routine tests on concrete, soils and other materials
• Measure dimensions and verify level, alignment, and elevation of structures, fixtures, grades and/or pavement to ensure compliance to plans and codes
• Coordinate and supervise project inspection activities to ensure contractor compliance of plans, contract documents, specifications and standards
• Assign, schedule and maintain subordinate inspection staff throughout all phases of the project
• Work on behalf of the Client to draft project correspondence, facilitate project meetings, and resolve construction related field issues
• Gathers and maintains record documents
• Makes field notes and computations
• Interact with the general public, government agencies, contractors, sub-contractors, and other internal and external parties to respond to inquiries

Nonessential Functions and Responsibilities

• Perform other related duties as assigned

Required Skills

• Strong computer proficiency
• Active driver’s license and reliable motor vehicle
  • Must successfully complete and pass JMT's Motor Vehicle screening

Required Experience

• High school diploma or equivalent (may be substituted for experience)
• 4+ years of Construction Inspection Experience
• Client requested certifications

Preferred Experience

• Associates or bachelor’s degree in Construction Management or Civil Engineering
• Supervisory experience in construction management/inspection situations
• Ability to act in an Owner’s Agent/Responsible in Charge role

Benefits

JMT offers outstanding opportunities for career and professional growth. We are 100% employee-owned (ESOP) and offer outstanding health care and other benefits, including:

• Affordable Medical, Dental & Vision Insurance
• Company paid Life and Disability Insurance
• Paid Time Off and Paid Holidays
• Paid Caregiver Leave Program
• Paid Travel Expenses
• 401K Retirement Plan (Traditional and Roth options)
• Employee Stock Ownership Plan (ESOP)
• Flexible and Hybrid Work Schedules
• Career Development, including Educational Reimbursement
• And more…
• Benefits | JMT

Working Conditions

Work is performed in the field. Ability to extensively perform bending, kneeling, standing, shoveling, and lifting and carrying objects weighing up to 25 lbs as needed. Work may be conducted outside in heat/cold, wet/humid, and dry/arid conditions.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected by state or federal law.

Qualifications:

• Client requested certifications
• Strong computer proficiency
• Active driver’s license and reliable motor vehicle
  • Must successfully complete and pass JMT's Motor Vehicle screening