Remote Licensed Insurance Customer Service & Sales Specialist

About the Job

Pay: $17.55 - $20.00 per hour

Job description:

Remote Licensed Insurance Customer Service & Sales Specialist

Full-Time | $17.55-$20.00/hr + Monthly Bonuses | 100% Work-from-Home

Make an Impact From Home - Use Your License to Grow Your Career

Are you a licensed Life & Health Insurance professional looking for a stable, rewarding remote opportunity? Join our growing team as a Licensed Insurance Customer Service & Inbound Sales Specialist, where your experience is valued, your performance is rewarded, and your career can thrive - all from home.

What We Offer:

• Competitive Pay: $17.55-$20.00 per hour.
• Monthly Bonuses: $500-$1,000+ based on performance.
• Top Performers Earn Up to $66,000/year.
• Work From Home: 100% remote, full-time role.
• No Nights or Weekends: Predictable weekday schedule.
• Comprehensive Benefits: Medical, dental, vision.
• Paid Training: Get the tools and support to succeed.
• Career Advancement: Clear path to grow into leadership or specialized roles.

What You'll Do:

• Handle 40-50+ inbound calls per day from policyholders and potential clients.
• Provide support with billing, claims, policy changes, and product questions.
• Use consultative sales techniques to recommend tailored insurance solutions.
• Meet or exceed performance goals in quality, conversion, and customer satisfaction.
• Maintain accurate records in our CRM system.
• Deliver a high-quality customer experience that builds trust and loyalty.

What You Need to Be Considered:

• Active Life & Health Insurance License in one of the following states:
  • MI, WI, IN, FL, GA, NC, SC, or TX
    (Applicants without a license or outside these states will not be considered)
• 1+ year experience in customer service, call center, or sales.
• Excellent verbal communication and problem-solving skills.
• Ability to work in a fast-paced, performance-driven environment.
• High-speed internet and a landline or VoIP phone (no mobile phones or hotspots)
• Must pass a federal background check.
• Must reside in an eligible state (excluding Dallas, Euless, or San Antonio)

Schedule and Training:

• Training Start Date: October 2025
• Training Hours: Monday to Friday, 8:30 AM - 5:00 PM ET
• Regular Schedule: Weekdays only, between 7:45 AM - 7:00 PM ET
• No weekends or evening shifts

Why Join Us?

We're more than just a workplace - we're a people-first, performance-driven company that believes in recognizing talent, rewarding results, and helping our team members build meaningful careers. You'll be supported from day one and empowered to achieve your professional goals in a collaborative remote environment.

Apply Now

If you're a licensed insurance professional ready for a new challenge, a better work-life balance, and real opportunities to grow, we encourage you to apply today.

Job Type: Full-time

Work Location: Remote (Select U.S. States Only)

Benefits:

• Health, dental, and vision insurance
• Paid training and licensing
• Monthly performance bonuses
• Flexible schedule
• Long-term career growth opportunities
• 100% remote work environment

Job Type: Permanent

Benefits:

• Dental insurance
• Health insurance
• Work from home

Work Location: Remote

About the Company

NTI, Inc., also known as National Telecommuting Institute, specializes in providing virtual work-at-home opportunities for individuals with disabilities and their caregivers. Established in 1995 as a 501(c)(3) nonprofit organization, NTI is committed to fostering opportunities, advocating for equal access, and promoting economic empowerment for the disabled community.