Assistant Operations Manager

Burnt Store Marina , located in Punta Gorda, FL , is pleased to announce an excellent career opportunity for an Assistant Operations Manager . We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management. Compensation $45,000 - $55,000 annually, based on experience Scheduling Monday 10am-3pm offices, 5pm-9pm restaurant Wednesday 10am-3pm offices, 5pm-9pm restaurant Friday 10am-3pm offices, 5pm-9pm restaurant Saturday & Sunday hours based on events General Purpose The Assistant Operations Manager assists in the management of daily functions of the property, including but not limited to Food and Beverage facets, member/guest satisfaction, customer service, personnel training and development, menu mix, ordering, vendor relations and preference, food production, inventory, and catering functions. Essential Duties 51% of each day is to be dedicated to management and supervisor duties. Regularly walks the dining room floor during meal service to interact with and develop rapport with members and guests, ensuring quality and execution according to standards. Supervises inventories of materials and supplies for the outlet(s). Maintains par levels based on facility needs. Maintains regular communication with other department leaders to ensure operational objectives are met. Inspects the facility regularly to ascertain any maintenance, repairs, or clean‑up needs. Ensures all equipment is in proper working order, including beverage carts. Completes reports on production and necessary requisitions. Controls the distribution of necessary supplies. Adopts and incorporates best practices, including use of recommended inventory management software and other analytical tools. Assists with administration of menu design, product pricing, ordering, inventory control procedures, and end‑of‑month inventory. Ensures sanitation standards are consistently met. Assists in the coordination of menu planning with the Executive Chef. Develops strong working relationships with Troon suppliers and actively recommends programming. Assists in interviewing, hiring, training, planning, assigning, directing work, evaluating performance, rewarding, disciplining associates, addressing complaints, and resolving problems. Manages department members, including Supervisor, Snack Bar, Beverage Cart, Bartender, Server, Food Runner, Bus Person, and Barback. Assists in orientation and training for each new associate. Assists in continuous development of training programs. Works with leadership to monitor business volume forecasts and plan for manpower, productivity, costs, and expenses. Maintains regular and reliable attendance. Incorporates safe work practices in job performance. Minimum Requirements High school diploma or GED; or six months to one year of related experience and/or training; or equivalent combination of education and experience. Physical Demands Frequently stands, walks, talks, or hears. Occasionally sits, uses hands, reaches with arms and hands, climbs, balances, stoops, kneels, crouches, or crawls. Regularly tastes or smells. Regularly lifts up to 50 pounds. Occasionally works in wet or humid conditions (non‑weather). Occasionally works in outdoor weather conditions. Noise level is moderate. Certificates / Licenses Food Safety and Applicable Sanitation Training Alcohol Awareness Training Job Knowledge, Skill, and Ability Preferences Ability to read and speak English required for duties. Must meet state age requirements for handling alcohol. Working knowledge of wine, spirits, and regional cuisines. Demonstrates leadership ability and clear communication with associates. Strong problem analysis and resolution skills. Strong multitasking, organizational, and time‑management skills. High level of active listening; strong client service skills; ability to resolve issues/complaints with tact. Strong written and verbal communication skills. Strong leadership and people‑management skills. Professional and courteous demeanor. Ability to create high‑performance teams and be a team player. Commitment to company values. Organizational development abilities focused on individual and team advancement. Computer proficiency in Microsoft Word, Excel, PowerPoint, and Outlook. Effective financial accountability to the company and its owners. Comprehensive understanding of infrastructure, food and beverage controls, and financial back‑office systems in hospitality. Working knowledge of food and beverage service equipment and current trends. Exceptional personal hygiene and positive representation of the organization to Troon employees, clients, and vendors. Benefits & Other Compensation Healthcare Benefits – Medical, Dental, and Vision coverage Retirement Benefits – 401(k) with employer match (19 years of age and older) Time Off – Paid time off (PTO) and leaves of absence, in accordance with law and eligibility criteria About Troon Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company specializing in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading hospitality employer. Guided by values that emphasize infectious energy, conscious kindness, and humble prosperity, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at #J-18808-Ljbffr Troon