Night Supervisor

Night Supervisor – Front Office We are currently looking for a Night Supervisor to join our Front Office Team at the Hilton Aberdeen TECA. The successful applicant will have a positive ‘can do’ attitude, be passionate about providing an excellent service and show that they care. Responsibilities Welcome late-arriving guests, handling check‑ins, check‑outs, and everything in between. Handle night audits and end‑of‑day reports, keeping things organized and ready for the morning crew. Take the lead as the Manager on Duty overnight, confidently overseeing hotel operations and acting as the main point of contact for guests and the team throughout the night. Support and guide the night team during shift, ensuring tasks are completed smoothly and high standards of service are maintained at all times. Be the go‑to for any guest requests or concerns during the night, providing assistance such as room service or resolving issues. Handle any overnight incidents or emergencies calmly and professionally, following hotel procedures when needed. Keep lobby and public areas tidy and welcoming, preparing the hotel for a fresh start each morning. Monitor safety and security through regular checks, ensuring a peaceful night’s stay for guests. Coordinate with the early morning team to hand off a seamless shift. Build strong communication with other departments to pass on any important updates or guest requests. Qualifications Previous experience in hospitality or finance roles, with an understanding of accounting principles. Strong attention to detail and accuracy, particularly in financial reconciliation. Good communication skills and the ability to handle guest enquiries professionally. Basic IT skills and familiarity with property management systems (PMS). Flexibility to work night shifts and the ability to remain focused and productive. A natural night owl comfortable working through the late hours. Friendly and welcoming, ready to offer service with a smile. Good with numbers and detail‑oriented, especially when handling nightly audits and reports. High energy and adaptability, thriving in the quiet but active world of night shifts. Benefits Discounted hotel room rates for you and your friends & family. Additional days leave for your birthday. Enhanced maternity, adoption & shared parental leave. Course sponsorship. 30% F&B discount at RBH hotels. Refer a friend scheme (earn £250 for each referral up to 5). Flexible working arrangements. Wagestream – choose how and when you get paid. Life insurance. Employee assistance programme. Social and wellness events and activities all year round. Free meals on duty saving you over £1000 per year. Compensation To be discussed. Equal Opportunities RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact View email address on click.appcast.io. #J-18808-Ljbffr Hilton Aberdeen TECA