SOC Shift Lead - Information Security

Overview Security Analyst Sr (SOC Shift Lead - Information Security) Cyber Security Threat Management Schedule 8-4 EST Location Preference for Indianapolis, IN but alternate locations may be considered if candidates reside within a commuting distance from an office Hybrid Work Hybrid 1: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Responsibilities The Security Analyst Sr. is responsible for managing the delivery of information and network security systems and/or technology services, which may include server, desktop, software, network, database, helpdesk components. Serves as an escalation point for junior analysts during security event investigations and incident response activities. Mentor and provide guidance to junior analysts to improve investigation quality and operational consistency. Coordinate analyst shift activities and assist with maintaining operational coverage schedules, including on-call coordination and PTO planning. Assist with development and maintenance of SOC procedures, playbooks, and operational documentation. Provides trouble resolution on complex problems and leads implementations for system and network security technologies; develops testing plans to ensure quality of implementation. Coordinates and prepares the reporting of data security events and incidents; provides system and network architecture support for information and network security technologies. Provides technical support to business and technology associates in risk assessments and implementation of appropriate information security procedures, standards and technologies. Represents major upgrades and reconfigurations in change control. Design & analyze mix of vendor services meeting business and information security requirements; maintains relationship with key vendors. Leads lights on initiatives to consolidate equipment and/or implement business relocations. Determine and perform complex configuration changes to meet business and information security requirements. Perform capacity analysis; recommend and implement capacity increases. Serve as the technical escalation for results of preventative maintenance routines; supervise preventative maintenance; represents infrastructure security support in significant projects and performs the most complex operations and administration tasks. Respond to level 3 & 4 change and problem requests without supervision. Lead level 1 & 2 incident recoveries and root cause analysis. Minimum Requirements Requires a bachelor’s degree or equivalent combination of education and experience that would provide the knowledge to perform such work. Experience must include a minimum of 3 years experience in a support & operations or design & engineering role in any of the following areas: access management or network security technologies, servers, networks, Network communications, telecommunications, operating systems, middleware, disaster recovery, collaboration technologies, hardware/software support or other infrastructure services role; or any combination of education and experience, which would provide an equivalent background. Requires experience providing top-tier support for 3 or more of the information security technology areas: 1) Access Control, 2) Application Security, 3) Business Continuity and Disaster Recovery Planning, 4) Cryptography, 5) Information Security and Risk Management 6) Legal, Regulations, 7) Compliance and Investigations, 8) Operations Security, 9) Physical (Environmental) Security, 10) Security Architecture and Design, 11) Telecommunications and Network Security. Preferred Skills, Capabilities, and Experiences Technical security certifications (e.g. Systems Security Certified Practitioner) strongly preferred. BA/BS degree in Information System and Computer Science or related field of study strongly preferred. BA/BS degree in Information System and Computer Science or related field of study strongly preferred. Experience working in a Security Operations Center (SOC) environment with incident monitoring, triage, and escalation responsibilities preferred. Experience serving as a technical lead, shift lead, or escalation resource for security operations teams preferred. Familiarity with SIEM platforms, endpoint detection and response (EDR) tools, and security event analysis preferred. Experience developing or maintaining SOC playbooks, runbooks, and standard operating procedures preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. About Elevance Health Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. Compensation and Benefits We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact View email address on click.appcast.io relevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration. #J-18808-Ljbffr