Teller I

Teller IHandles all phases of teller duties, including deposits, withdrawals, check cashing, loan payments, etc. Is cross-trained in and is able to perform personal banking activities consisting of offering a full range of banking products and services as well as providing efficient and quality customer service.Essential Duties and Responsibilities:Accepts checks for cash and deposit, verifies cash, endorsements, and issues receipts; accepts deposits including bulk coin/currency, savings and checking deposits, issue cashier checks, and currency orders and shipmentsMaintains proper cash levels in drawers and is responsible for keeping cash secureResponsible for daily balancing of cash drawerResponsible for handling over/short account in acceptable approved mannerResponds to clients' needs and inquiries in a courteous and friendly mannerAbility to balance ATM, Vault, Coin and cash GL AccountsPerforms minor account maintenance tasks, as trained and assigned per branch needs, including but not limited to, address changes, debit card maintenance & check orderingRefers customers to an internal team of experts when additional financial goals and needs are recognizedEducates clients on bank technology, such as mobile and online banking, ATM and ITMAssists branch and fellow team members by achieving goals and sharing responsibility of daily tasksEnsures safe and sound banking practices, including adherence to all applicable laws and regulationsAssists with online banking initial enrollment & assists clients via Q2 AssistIdentify additional client needs and make recommendations through proactive conversations with clients: Define features and benefits of products/services, as well as provide customers with information on rates, service charges, restrictions and other related informationPerforms check backsAssist in opening and closing the branch, following procedures set by corporate securityPerforms other miscellaneous duties as assignedQualifications:Strong math and problem solving skillsExcellent interpersonal and customer service skills with the ability to cross sale products and servicesMust maintain confidentiality of client transactions and bank recordsTeam-oriented, possess a positive attitude and work well with othersStrong oral and written communication skillsAbility to operate standard office equipment, such as, computer work stations, typewriters, calculators, and copierAbility to prioritize; handle multiple tasks; and work independentlyStrong organizational skills and detail-oriented with high degree of accuracyThorough knowledge of bank operations, products, and services offered at the bankKnowledge of banking laws and regulations including the Bank Secrecy ActEducation and/or Experience:High school diploma or equivalentMinimum one year banking experience requiredCustomer service experience requiredExperience working in an environment with individual and team goals preferredComputer and Software Skills:Skilled in operation of a personal computer, including Microsoft Word and Excel. Google Suite IBS SalesforceEqual Opportunity Statement: Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at View email address on click.appcast.io.