Grocery Floor Lead

Job Description

Job Description

Description:

What you’re great at:

• Ability to build relationships and effectively lead a team.
• Increasing customer loyalty by building professional relationships with customers and providing exemplary customer service.
• Providing a rewarding shopping experience by leading merchandising, replenishment, and retail floor operations.
• Mentoring and developing teammates by providing on-the-job training for Grocery retail floor staff. Setting an example as a mature and productive team leader.
• Assisting customers with questions and product selection by suggestive selling.
• Maintaining merchandising plan with feedback to department manager to ensure its success.
• Discovering customer needs and providing them service in a prompt and courteous manner.
• Sharing your working knowledge of grocery offerings and trends.
• Displaying excellent interpersonal skills.

A day in the life:

• Delegate tasks to retail floor clerks such as pulling back stock, re-pricing of goods and working on inventory projects.
• Ensure accurate, up-to-date labeling (or shelf tags) for department items; double-checking to ensure regular and sale prices are ringing correctly.
• Provide excellent customer service to all store patrons.
• Verify that items are maintained in an in-stock, on-the-shelf position, with special attention paid to the items in the top 10% as well as end-caps and special displays.
• Establish and maintain a positive work environment that supports high department morale.
• Responsible for receiving orders for quality control. Check deliveries for damage, quality, and accuracy, and note discrepancies on invoice as needed.
• Open to working flexible hours, including nights, weekends, and holidays.
• Previous experience in natural/organic foods, grocery or retail preferred.

New Morning Market supports our staff by providing a full suite of competitive benefits, including:

• Independently owned business
• Competitive wages
• Flexible schedules
• Full or part-time positions available
• 25% discount for full-time employees
• 401(k) plan with a company match
• Benefit plan including health insurance, dental & vision insurance

More about New Morning Market: Experience the Goodness
New Morning Market is proud to be independently owned and family-run for over 50 years. We are a natural and organic grocery store committed to locally grown & made products. We strive in selling only the highest quality goods including Fair Trade, Non-GMO, local, natural, and organic. Our team has grown to over 100 thoughtful, dedicated, and food-loving employees. Our amazing crew embodies and enacts New Morning’s mission on a daily basis, helping us offer you the highest quality products and services that are healthy for both people and the planet.