Clinic Nurse RN/LPN

Phone Nurse/Clinic FloatQualificationsEducationGraduate of an approved school of nursingExperience/SkillsTwo years' experience in physician's office or related experience (preferred but not required).Experience in Urology preferred but not requiredBackground in medical-surgical nursing and immunizations preferredKnowledge of clinical functionAbility to work in conjunction with other clinic personnelKnowledge of community health resources for alternate health servicesKnowledge of community health nursing principles and practicesAbility to communicate effectively both verbally and in written reportsRequired Licenses/CertificationsLPN or RN Licensure in the State of IndianaCPRWorking ConditionsClean, well-lit working environmentRoutine ResponsibilitiesEssential Functions- Phone NurseConducting patient assessments over the phone by asking detailed questions about symptoms & medical historyUtilizing critical thinking skills to determine the appropriate level of care neededStrong clinical knowledge and understanding of common medical conditionsProvide medical advice based on the assessmentDirecting patients to the right healthcare provider or serviceMaintaining accurate documentation of each callDemonstrate excellent communication skills and empathy towards patientsUpdates the patient's medical and social history, as appropriateMaintains current knowledge of medicationsAccurately documenting all patient interactions including symptoms, advice given, and follow up plans in the electronic medical recordSchedules patients for further testing as directed by the ProviderSecures appointment date and time from specialty referral as directed by the ProviderSends in prescription refills as directed by the PractitionerPerforms other duties as assignedProfessional demeanor and ability to handle stressful situations calmlyEssential Functions-Clinic FloatEscorts patients to exam rooms and assesses patients per clinic protocolsObtains and thoroughly documents vital signs, chief complaintUpdates medication lists, and verifies allergiesUpdates the patient's medical and social history, as appropriatePrepares patient for examination and assists as necessaryEnsure that ordered tests results are in the patient record and available for Practitioner review at time of patient examinationAssures adequate patient records are maintained and transferred as requestedObtains consent for procedures as directedCollects lab specimens and prepares specimens for transport according to policyAssists provider in procedures including but not limited to dressing changes, pelvic exams, laceration repairs, injections, and aspirationsUtilizes appropriate aseptic techniqueCleans instruments and prepares them for sterilization according to policyMaintains current knowledge of medications and their correct administration based on age of the patient and current clinical conditionFollows the five rights of medication administration to reduce the potential for errorDocuments in the patient record all medication administered and tests performed in a timely and accurate manner and charges appropriatelyFormulates a teaching plan based on identified learning needs and involves patient and family in educationKnowledgeable in growth and development principles and provides age-appropriate careSchedules patient for further testing as directed by the PractitionerKeeps track of follow-up labs, wellness checks for future patient remindersMaintains knowledge of rules and regulations governing the clinicSends in prescription refills as directed by the PractitionerResponds to emergency situations appropriately and immediatelyCall 911 as necessaryPerforms other duties as assignedWorks in all clinics assigned and needs ariseClinic Responsibilities-Phone NurseRecords all phone conversations and information given to the patient in the medical record to provide for clear communication among all clinic staff.Provide medical advice based on established protocolsCommunicating patient concerns and relevant information to the appropriate healthcare provider for further evaluation or treatmentProcessing prescription refills as directed by the providerContact patients to discuss the results of laboratory test or imaging studiesIdentifying situations that require immediate medical attention and directing patients to the appropriate emergency care facilityParticipate in professional development and assume responsibility for keeping knowledge of skills currentDuring downtime utilize time wisely by assisting with clinic buckets in the EMRClinic Responsibilities-Float NurseEnsures that exam rooms and patient accessible areas are safe and that likelihood of patient injury is reducedAssures that examination rooms are always full and that patients are seen in an orderly and fair mannerEnsure that acutely ill or injured patients are triaged and seen firstExplains delays and waiting times to patients and familiesRecords all phone conversations and information given to the patient in the medical record to provide clear communication among all clinic staffMaintains knowledge of lab collection policy and proceduresPerforms quality controls for tests and documents results as per policyMonitors and records oxygen tanks monthlyChecks AED monthly. Records activityPerforms API QC during the year on all tests resulted at siteChecks for outdates on supplies and medications on an ongoing basisInventories medications upon receiving and disposing. Inventories, orders and manages the VFC medicationsDocuments accordinglyParticipates in professional development and assumes responsibility for keeping knowledge of skills currentOffice ResponsibilitiesAnswers telephone calls in a professional manner and refers patient problems to PractitionerInteract professionally with patients and families. Exhibits ability to prioritize and organize workFollows through on assigned tasksParticipates in departmental performance improvement activities by collecting, analyzing, and reporting dataKnowledgeable of and compliant with clinic policies and proceduresExhibits cooperation and positive attitude and maintains a good working relationship with all clinic staffCompletes incident reports and forwards to Practitioner when appropriateCompletes routine equipment checks and stock suppliesOrders supplies as neededMonitors, orders, and stocks exam rooms with supplies as neededFull time/Day shift 64 hours/Biweekly