Service Advisor

Job Description

Job Description

Service AdvisorPoint S Tire & Auto – 4647 Old Seward Hwy, Anchorage(Sister Store of Simard Automotive – Established 1997)Point S Tire & Auto on Old Seward is hiring a strong, experienced Service Advisor to help us grow our mechanical services in Anchorage.Simard Automotive started in Fairbanks in 1997. Over the years, we've expanded into Anchorage by acquiring the Point S brand. Historically tire-focused, we are now intentionally growing our mechanical service footprint - and we need the right front-counter professional to help us do it.If you know how to build trust, communicate clearly, and present inspections confidently, this is a great opportunity.What You'll DoGreet and check in customers professionallyBuild and manage repair orders accuratelyPresent digital inspections clearly and confidentlyQuote labor and parts properlyCoordinate with technicians to keep workflow movingFollow up with customers and protect long-term relationshipsHelp grow mechanical services alongside strong tire trafficKnowledge in tires and tire sales is a big plus, but the goal is expanding our full mechanical offering.What We're Looking For3+ years as a Service Advisor (independent shop experience preferred)Strong quoting and communication skillsComfortable with digital inspections (DVI experience preferred)Ability to stay organized in a high-volume environmentProfessional handling of customer concernsValid driver's licenseWe're looking for someone who wants to help grow the mechanical side of the business - not just sell tires.Compensation & Benefits$65,000 – $105,000+ per yearCompetitive base + performance bonusMedical, dental, vision401(k) with company matchPaid holidays & PTOOngoing paid trainingParts discountsWeekly direct depositPoint S Old Seward has strong car count and consistent traffic. As we continue expanding our mechanical services in Anchorage, there is real opportunity for growth - both for the store and for the technicians we're building around you.If you're ready to be part of a stable, growing Alaska-based company with a long track record and a clear direction, we'd love to talk.Apply today.

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