Housing Eligibility Specialist 27-26

Job Description

Job Description

Job Notice Date Posted: August 3, 2026Position: Housing Eligibility Specialist Starting Rate: $23.28/hour Job # 27-26DEADLINE FOR APPLICATIONS: Open Until Filled Established in 1937, the Housing Authority of the City of Austin (HACA) is a national leader in providing safe, healthy and affordable housing options for the Austin community. HACA's mission is to cultivate sustainable affordable housing communities and partnerships that inspire self-reliance, growth and optimism. The Housing Authority of the City of Austin (HACA) is looking for a motivated candidate to join a team that provides affordable housing and services to families and individuals in need of stable housing. The qualified candidate will coordinate service through the Housing Choice Voucher program and other rental assistance programs. HACA has been a leader in affordable housing in the City of Austin for more than 85 years. In partnership with the U.S. Department of Housing and Urban Development, local government entities, and numerous non-profit agencies, HACA provides access to safe, stable housing to over 20,000 individuals. What you will do in this position:Rental Assistance & LeasingCoordinate rental assistance for participants in the Housing Choice Voucher Program.Manage the full leasing lifecycle, including issuing vouchers, scheduling inspections, and monitoring ongoing eligibility and compliance.Coordinate execution of Housing Assistance Payment (HAP) contracts, obtain leases, and ensure timely and accurate subsidy payments.Eligibility & CertificationConduct annual reexaminations, interim reviews, and program certifications.Schedule appointments, collect and verify documentation, perform data entry, and calculate rent adjustments.Communicate eligibility determinations and rent changes to residents and property managers.Client Records & ComplianceMaintain accurate, organized electronic client records in compliance with privacy and confidentiality standards.Process terminations, voluntary withdrawals, and program violations.Initiate and assist with fraud investigations when necessary.Client & Partner SupportRespond professionally and promptly to inquiries from clients, landlords, and community partners.Provide guidance on program policies, procedures, and participant responsibilities.Build and maintain positive working relationships with stakeholders.Reporting & AdministrativePrepare monthly caseload and performance reports for supervisors.Perform additional duties as assigned.Housing ResourcesProvide participants with information about housing options and community resources to promote long-term self- sufficiency.Additional Duties: Perform other responsibilities as assigned by the supervisor. More about this position:Qualified candidates must possess:Bachelor's degree from a four-year college or university; ORFour years related experience and/or training; OREquivalent combination of education and experience.Preferred candidates will also possess the following skills and abilities:Ability to provide compassionate and professional customer service to clientele of diverse backgroundsStrong computer skills (Google Suite, Microsoft Office Suite, Adobe Acrobat, DocuSign, Emphasys ELITE, and Laserfiche)Excellent oral and written communication skillsAbility to establish, cultivate, and maintain effective working relationships with external partners, clients, and coworkersKnowledge of general office practices and procedures, business English and basic arithmeticKnowledge of standard bookkeeping principles, practices, and techniquesKnowledge of HUD programs, regulatory compliance, the affordable housing industrySpanish language proficiency Benefits:Paid sick leave, annual leave, birthday leave & federal holidays 100% of employee health insurance premiums paid by the agencySupplemental health, dental, vision, and life insurance options for employees and familyEmployee Assistance ProgramHybrid work schedule availableFor a more detailed description of our compensation/benefits offered, go to the following website: - us/careersAPPLICATIONS FOR EMPLOYMENT: Application for the open posted position must be submitted via online at the following website: However, we will accept applications at Austin Housing Authority, 1124 S. IH-35, Austin, Texas 78704. No applications will be accepted after the noted closing dates on the job announcement. We encourage you to visit our website often to view and apply for vacant positions with Austin Housing Authority or sign up for job alerts at our career site. The AHA is a drug-free workplace. A Criminal Background Check including a sex offender registry check. A Driving Record, Texas Driver's License, and a Physical/Drug Screening will be required upon offer of employment. EQUAL OPPORTUNITY EMPLOYER