Billing Clerk-1

The Billing Clerk provides administrative support to the billing team to ensure accurate claims processing and client records. Performs data entry, document uploads, eligibility verification, and basic billing tasks across multiple programs. Strives to maintain accurate data in the Electronic Health Record (EHR) system and proactively resolve simple issues that may delay billing. Supports a high volume of routine tasks in a fast-paced, deadline-driven environment.

DUTIES

SUMMARY

The Billing Clerk provides administrative support to the billing team to ensure accurate claims processing and client records. Performs data entry, document uploads, eligibility verification, and basic billing tasks across multiple programs. Strives to maintain accurate data in the Electronic Health Record (EHR) system and proactively resolve simple issues that may delay billing. Supports a high volume of routine tasks in a fast-paced, deadline-driven environment.

ESSENTIAL DUTIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Uploads billing-related documentation into the Electronic Health Record (EHR) and verifies completeness and accuracy Enters and updates client demographic, service, and insurance information in the EHR or billing systems Supports eligibility verification processes by assisting with COVIVITAS reports or similar tools Prepares basic billing forms and checklists for review by Billing Coordinators Follows up on assigned data clean-up tasks (e.g., missing authorizations, benefit updates) Organizes and maintains digital records to support audit readiness and compliance requirements Responds to routine inquiries from program staff related to client records, forms, or billing status Provides general administrative support to the billing team, including cross-coverage during absences Participates in department trainings and team meetings to stay updated on billing procedures Maintains confidentiality of client information and adhere to HIPAA guidelines

ADDITIONAL DUTIES

Other duties and special projects as assigned.

SUPERVISORY RESPONSIBILITIES

This role has no supervisory responsibilities.

QUALIFICATIONS

EDUCATION & EXPERIENCE

High school diploma or GED required. Associate’s degree in business, health administration, or related field preferred. Minimum of one (1) year experience in billing, eligibility, medical office administration, or related field preferred. Experience with Electronic Health Records or billing software preferred.

OTHER QUALIFICATIONS

Abilitytohandleconfidential information. Maintainsclient and employee privacy,includingprotectingtheconfidentiality,safeguardingtheintegrityand availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities. Reliable transportation to and from worksites as needed. Attention to detail and strong organizational skills. Participatesin,conducts,andsustainsperformancequalityimprovementactivitiesaccordingto designated role and responsibilities. Sensitivitytoservicepopulation’sculturalandsocioeconomic characteristics. Excellentverbalandwrittencommunicationskills.

CERTIFICATES, LICENSES, REGISTRATIONS

None required.

COMPUTER SKILLS

EHR systems Microsoft Office programs in a Windows environment, including Word, Excel, PowerPoint, Outlook, and Teams.

VISION REQUIREMENTS

No special vision requirements.

NOISE LEVEL

Moderate noise

REQUIRED TRAINING

New Hire Orientation AB-1825: Sexual Harassment Prevention training Mandated Reporter Timekeeping & Attendance

COMPENSATION:

$23.88 USD - $28.66 USD

In accordance with California law, the expected pay range for this position is included in this posting. The actual compensation will be determined based on factors permitted by law. New hires will be offered a salary at the starting point of the range to maintain internal inequity and allow opportunity for future salary growth. CII salaries are determined based on comprehensive internal and external market analysis, as well as the skills, education, and experience relevant to each position.

BENEFITS:

Generous paid PTO, plus 10 paid holidays and CII is closed between Christmas and New Year Excellent medical, dental, and vision insurance for eligible employees and qualified dependents 403b Retirement Plan with employer contribution for eligible employees Up to $4,500 in tuition reimbursement per calendar year Eligible for the Public Service Loan Forgiveness program Flexible Spending Account (FSA)& Health Savings Account (HSA) Employer paid Life and AD&D Insurance Voluntary Supplemental Insurance Opportunity for growth & advancement Professional development & continued training Team building & bonding through company sponsored events & activities

CONTINGENCIES:

Influenza immunization or declination COVID-19, MMR and Tdap immunizations Education verification Reference check Background fingerprint clearance (FBI, DOJ, CACI) conducted by the California Department of Social Services Drug and alcohol screening Tuberculosis screening #J-18808-Ljbffr Children's Institute