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Enterprise Helpdesk Analyst - After-Hours Support

Bayside Solutions

Bayside Solutions is seeking a Helpdesk Technician based in Dublin, California. This role involves providing comprehensive telephone support to corporate users and retail store employees, addressing software and hardware issues, and maintaining effective communication throughout the support process. The ideal candidate must possess exceptional customer service skills and thrive in a fast-paced enterprise environment. Duties include logging support requests, ensuring timely resolutions, and coordinating tasks with the Help Desk Supervisor. #J-18808-Ljbffr Bayside Solutions

Vacancy posted 1 day ago
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