Front Desk Agent

Front Desk Agent

At Entertainment Travel Associates, we create memorable experiences by connecting people with exciting travel and entertainment opportunities. Our team is passionate about building meaningful relationships, delivering exceptional service, and representing our brand with professionalism and enthusiasm. We are seeking a motivated Front Desk Agent to create a positive first impression while supporting daily front office activities. This role is ideal for individuals who enjoy interacting with people, staying organized, and providing excellent service in a team-oriented environment.

Responsibilities

• Welcome visitors and provide friendly, professional assistance.
• Direct guests to the appropriate department or team member.
• Support visitor check-in and front desk activities.
• Maintain a clean, organized, and welcoming reception area.
• Receive and organize incoming mail and deliveries.
• Maintain visitor records and routine office documentation.
• Assist with general front office support activities.
• Provide information and assistance to visitors and customers.
• Collaborate with team members to ensure smooth daily operations.
• Participate in ongoing training and professional development.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on front office experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Professional appearance and positive attitude.
• Excellent organizational and multitasking abilities.
• Customer-focused mindset and attention to detail.
• Ability to work independently and as part of a team.
• Reliable, adaptable, and professional.
• Previous experience in customer service, hospitality, retail, or front office support is a plus but not required.

Additional Information

• Competitive Salary: $47,000 – $51,000 annually.
• Opportunities for professional growth and career advancement.
• Comprehensive training and ongoing development.
• Supportive, collaborative, and inclusive work environment.
• Performance recognition and advancement opportunities.
• Develop valuable skills in business development, client relations, communication, negotiation, and leadership.
• Full-Time Position.