Quality Assurance & Customer Experience Analyst
$20 - $25 per hourASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company based in Indianapolis, IN, is hiring for a quality assurance role focused on monitoring customer interactions and improving communication processes. Ideal candidates will have 2-5 years of experience in quality control and will be responsible for providing feedback to agents and identifying trends to enhance training programs. This position offers a competitive compensation range of $20.00 to $25.00 per hour, along with opportunities for professional development and a commitment to equal employment opportunities. #J-18808-Ljbffr
- ...seeking a Third-Party Review (TPR) Analyst to serve as a key quality assurance partner within Knowledge Services,... ...adherence to procedures and customer interaction standards Provide... ...coaching, training, or mentoring experience preferred ~ Team Player ~ Ability...SuggestedWork at officeLocal areaRemote work
$90k - $110k
...OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology... ...understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into... ...a strategic and analytical Senior Analyst, Revenue Management to help shape pricing...SuggestedTemporary workImmediate startShift work- ...Business Analyst Understanding of agency mission, vision,... ...technical business solutions to customers while managing the... ...teams (software development, quality assurance, systems support, and project... ...duties as assigned. Solid experience and knowledge of industry standards...Suggested
- ...asked to recruit a Sr. IT Business Analyst for a enterprise client in... ...serves as the conduit between the customer, software development and Quality Assurance (QA) teams through which requirements... ...and metrics related to customer experience, return on investment, process improvement...SuggestedContract workWork at officeRemote work
- ...where your expertise shapes the quality culture and enhances product... ...If so, join us as a Business Analyst and play a vital role in our... ...lifecycle Support quality assurance efforts by reviewing test cases... ...related field; or equivalent experience 4+ years of experience in Business...SuggestedLocal areaRemote workRelocationFlexible hours
- ...Sr. Business Analyst Location: 2 N. Meridian St. Indianapolis IN 46204 – (HYBRID... ...business system analysis, support, and quality assurance for the Office of Technology and Compliance... ...related duties as assigned. # Experience as a business analyst in information...Work at officeRemote work3 days per week
- ...Position: Quality Assurance Analyst (RSU13ST RM 4165) Work Arrangement: Hybrid Agency Interview Type... ...management system Overview 1 to 3 years of experience in quality assurance for an... ...control and quality assurance for our customers. A quality assurance coordinator is required...Local areaFlexible hours
- ...Summary The Quality Associate supports the setup and qualification of a new third‑party logistics (3PL) partner, ensuring distribution... ...to drive continuous improvement and compliance. Education & Experience Bachelor's degree in Quality, Life Sciences, Engineering, or a...Remote work
- ...Quality Assurance Analyst (Onsite – Indianapolis, IN) Description Our client, a leading property management organization, is seeking a QA Analyst... ...and best practices Required Qualifications 2+ years of experience in a Quality Assurance (QA) role Ability to understand and...Monday to Friday
- ...regions. Position Summary The Senior Data Analyst is responsible to deliver insightful... ...foundation in statistics and practical experience with statistical software (such as Excel... ...analytical role. Ability to travel 10%. Quality Management System process knowledge preferred...Flexible hours
$50 - $55 per hour
...Service Corp. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $50... ...**** Local Candidate in Indianapolis only****** Senior Data Quality Analyst The Senior Data Quality Analyst supports the accuracy,...Contract workLocal area- ...offers from the world's top brands and experiences. Specializing in live entertainment,... ...automated and manual software testing and quality assurance. The purpose of automated software... ...intended solution. The Quality Assurance Analyst II candidate should exhibit a desire...Full timeTemporary workWork at officeRemote workWork from homeFlexible hoursShift work
- ...expected to define and track quality assurance metrics such as defect... ...defect counts as well as have experience with regression and black box... ...including, developers, business analysts, project managers, and... ...Testing 4-5 Experience writing custom test cases, test plans, and...Work at office
$35 - $45 per hour
...Indianapolis, 5 days a week Duration: 6 month contract Required Skills & Experience 2+ years of experience in a QA role Ability to process and... ...large Property Management clients is looking for a skilled QA Analyst to sit on-site at their headquarters downtown Indianapolis to...Contract work- ...generated tests, draft MRs — and assess accuracy, relevance, and quality against the codebase and context. Write and maintain test... ...work ships. What We're Looking For 1‑3 years of professional experience with software testing, QA tooling, or API test automation (Postman...Temporary workImmediate start
- ...is seeking a Third-Party Review (TPR) Analyst in Indianapolis, Indiana to conduct independent case reviews that enhance quality assurance for eligibility staff. The role requires... ...excellent opportunity for candidates with experience in SNAP, TANF, and Medicaid. #J-18808-...Remote work
- ...more exclusive features. Squadware Inc is hiring a Software Quality Assurance Analyst for a consulting position with one of our clients on the... ...Analytical Skills to identify and troubleshoot issues efficiently Experience in Quality Assurance processes and Test Management tools...Full timeContract workRemote workRelocation
$56.9k - $89.32k
...Customer Service Analyst At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in... ...industry, we take pride in our dedication to quality, sustainability, and customer...Full timeTemporary workLocal areaRemote work- ...Short Description: The Help Desk/Data Quality Analyst supports the accuracy, completeness, and timeliness of immunization information systems (IIS). Complete Description: Local candidates only. This role ensures that data submitted by healthcare...Local area
- Overview Job Title: Quality Assurance Analyst - Salesforce Location: Remote / Hybrid Type: Contract Start: ASAP Role Overview: Join a growing... ...tools as applicable. Qualifications 2+ years of QA experience, preferably with exposure to Salesforce Core, Marketing Cloud...Contract workImmediate startRemote work
$60k - $90k
...Job Title and Information Risk, Quality, and Performance Analyst (Internal Job Profile Code: TCS015, P3,... ...operational transparency. Conduct quality assurance reviews of operational processes,... ..., or a related field. 5+ years of experience in quality assurance, performance management...Contract work- A leading data consultancy firm is seeking a Senior Data Quality Analyst in Indianapolis. This contract position requires strong T-SQL skills to analyze and ensure the quality of immunization data systems. Responsibilities include developing data validation routines, identifying...Contract work
$85k - $100k
C&S Wholesale Services is seeking a Process Quality Analyst - Transportation to provide analytical and financial planning support for the transportation network. Relocation to Grand Rapids, MI is required; salary ranges from $85,000 to $100,000 with up to 25% travel. Responsibilities...Relocation- ...day raw data using Flight Operational Quality Assurance (FOQA) and program Ground Data Replay... ...to perform this job.EDUCATION and/or EXPERIENCE .Bachelor’s degree in aviation, flight... ...questions from groups of managers, clients, customers, and the general public.REASONING/...Temporary workWork experience placementWork at officeNight shift
- A leading recruitment firm is seeking a Sr. Quality Analyst for a prominent client in the business services sector. This full-time role requires over 5 years of experience in Software Quality Assurance, focusing on testing and managing both web-based and ETL applications...Full time
- Insight Global seeks a QA Analyst to work on-site at their Indianapolis headquarters to support a major project moving 150+ machines from VMware to Microsoft. The role operates in a manual testing environment within a small team. This is a 6-month contract, paying $35-$...Hourly payContract work
- ...is looking for a software testing professional to enhance the quality of our agentic platform. In this role, you will test APIs, review... ...across systems. The ideal candidate will have 1-3 years of experience in software testing, a strong attention to detail, and familiarity...
- Republic Airways seeks a Safety Analyst in Carmel, Indiana to process raw data and enhance flight safety through data analysis and... ...a Bachelor’s degree in aviation or a related field and experience in quality control or safety standards. The successful candidate will analyze...Work at office
$72.7k
...Description : JOB SUMMARY The Senior Marketing Analytics Analyst plays a critical role in transforming customer, digital, and campaign data into insights that improve acquisition, retention, member experience, and marketing effectiveness. This role works across...For contractorsWork at officeLocal area- Health and Hospital Corporation in Indianapolis is seeking a data analyst with nursing background to support the Vice President of Long Term Care and the Director of Quality Review. Responsibilities include gathering clinical data, formulating reports, and performing statistical...
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