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Quality Assurance & Customer Experience Analyst

$20 - $25 per hour

ASM Research, An Accenture Federal Services Company

ASM Research, An Accenture Federal Services Company based in Indianapolis, IN, is hiring for a quality assurance role focused on monitoring customer interactions and improving communication processes. Ideal candidates will have 2-5 years of experience in quality control and will be responsible for providing feedback to agents and identifying trends to enhance training programs. This position offers a competitive compensation range of $20.00 to $25.00 per hour, along with opportunities for professional development and a commitment to equal employment opportunities. #J-18808-Ljbffr

Vacancy posted 3 days ago
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