Inbound & Proactive Retention Specialist
Gateway Fiber
Gateway Fiber is seeking a Customer Retention Representative to handle inbound calls related to cancellations and service concerns, applying retention strategies to retain customers and support proactive churn outreach. The role emphasizes empathy and accurate documentation in core systems. You will collaborate with a results-driven team in a locally owned, growing fiber provider, contributing to customer satisfaction and revenue retention through effective conversations and follow-up. #J-18808-Ljbffr Gateway Fiber
Vacancy posted 2 days ago
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