Program Assistant

Are you organized, detail-oriented, and ready to play an important role in supporting programs that serve the community? As a Program Assistant , you’ll help keep daily operations running smoothly by supporting program activities, assisting with promotional materials, tracking program information, maintaining records, managing supplies and inventory, and preparing reports.

You’ll also be a welcoming point of contact for visitors and callers while providing essential administrative support through data entry, filing, correspondence, and other day-to-day tasks. If you enjoy staying organized, helping others, and being part of a team that keeps programs moving forward, we’d love to hear from you!

Education and Experience

• High school diploma or equivalent.
• Two (2) years of experience related to area of assignment.

Licenses and/or Certificates

• Must maintain a valid driver’s license.

• Knowledge of departmental policies, plans, and procedures.
• Knowledge of modern office practices, plans, and procedures.
• Knowledge of Microsoft Word, Excel, PowerPoint, and other job-related computer programs and software applications.
• Knowledge of municipal organization and community related programs pertaining to the assigned County department.
• Knowledge of program to support.
• Basic arithmetic skills.
• Organizational and time-management skills.
• Customer service skills.
• Skill in effective communication, both orally and in writing.
• Skill in prioritizing and organizing work.
• Skill in the use of office equipment such as a computer, multi-line telephone system, scanner, fax machine, and copier.
• Ability to work in a team environment.
• Ability to make recommendations and to use resourcefulness and tact in solving new problems.
• Ability to follow written and oral instructions.
• Ability to prepare effective correspondence on routine matters and to perform routine office management details without referral to supervisor.
• Ability to ascertain priorities and meet deadlines and objectives.
• Ability to follow written and oral instructions.
• Ability to maintain accurate records and reports.
• Ability to provide internal/external guidance and customer assistance via all forms of communication.
• Ability to operate a motor vehicle.
• Ability to introduce program(s) to various audiences.
• Ability to prepare promotional materials customized to program’s needs.
• Ability to direct and monitor the work of others.
• Ability to use computers for data entry, word processing, and/or accounting purposes.
• Ability to author reports and business correspondence.
• Ability to establish and maintain effective working relationships with managers, service providers, other employees, and the general public.

PHYSICAL DEMANDS
Walking, sitting, hearing, seeing up close, talking, standing, finger movement, repetitive motions. Dependent upon position assignment, may frequently lift up to 25 pounds and occasionally up to 50 pounds.

WORK ENVIRONMENT
Work is primarily performed in an indoor, climate-controlled environment but may be moderately exposed to disagreeable elements (e.g., irate customers, extreme noise, heat, odors, heights and/or dust).

RISK/SAFETY CONDITIONS
There is little or no risk related to physical and/or mental health and safety associated with this position.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

Charlotte County is an Aff… Women, Minorities, and Persons
with Disabilities are Encouraged to Apply.