Technical Service Manager

Technical Service Manager IIAgiliti is a leading provider of medical equipment management and service solutions, helping healthcare organizations access, manage, and maintain the equipment needed to deliver quality patient care. Our team is committed to delivering operational excellence, advancing patient safety, and creating a customer-first culture that drives meaningful impact across the healthcare continuum.Opportunities in This Role:Lead a high-impact biomedical services operation in a critical healthcare marketPartner with divisional leadership and cross-functional teamsInfluence culture, performance, and customer outcomesExperience career growth within a national healthcare services organizationEnjoy a competitive compensation and benefits packageShape and foster a strong, customer-focused service cultureResponsibilities:Manage a Tier 1 district office or oversee multiple district offices/sitesDrive employee engagement, accountability, and pride in ownershipBuild and sustain a strong customer service cultureSet clear performance expectations and hold teams accountableAlign team goals with organizational prioritiesLead new process, initiative, and cultural improvementsDrive continuous improvement across processes, services, and innovation effortsPartner with various teams to support revenue growth, cost management, and service expansionOversee profit and loss performance and meet financial targetsRequirements:3+ years of experience in supervising/managing medical service technicians or engineersBachelor’s degree in Electronics, Mechanical Engineering, or Biomedical Equipment Technology or equivalent military training; MBA desiredValid driver’s licenseExcellent customer communication skillsAbility to lift and/or push 75 pounds and stand/walk for long periodsWilling to work flexible hours, including evenings, weekends, holidays, and emergency off-hours; up to 30% travel may be requiredKnowledge, Skills, and Abilities:Business and financial management expertiseWorking knowledge of the healthcare industryExperience in medical equipment preventive maintenance, repair, and handlingProficient computer skills, including Microsoft Office programsMastery of Profit and Loss statementsSales aptitude with customersBuild employee trust and engagementAgiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including health insurance options, disability plans, flexible spending accounts, life insurance options, paid time off, 401K saving plan with employer match, employee discounts, tuition reimbursement, daily pay program, employee assistance program, and wellness programs.Primary Job Location:San Antonio DistrictLocation City:San AntonioLocation State:Texas