Veterinary Receptionist

Veterinary Receptionist

Location: Gig Harbor, WA Practice Name: Harbor Animal Hospital Job Type: Full Time Pay Range: $19-$22 per hour, DOE

Harbor Animal Hospital is a compassionate, fast-paced veterinary practice dedicated to providing exceptional care to pets and outstanding service to their owners. We pride ourselves on teamwork, professionalism, and a welcoming environment for both clients and patients.

We are seeking a friendly, organized, and detail-oriented Veterinary Receptionist to be the first point of contact for our clients. This role is essential to keeping our practice running smoothly and ensuring a positive experience for every visitor.

Key Responsibilities

• Greet clients and patients warmly, in person and by phone
• Schedule appointments and manage the daily calendar
• Check clients in and out; process payments accurately
• Maintain client and patient records in the practice management system
• Handle multi-line phones, emails, and prescription requests
• Communicate effectively with veterinarians and technicians
• Maintain a clean, organized front desk and lobby area
• Provide compassionate support to clients during stressful or emotional situations

Qualifications

• High school diploma or equivalent required
• Previous receptionist or customer service experience preferred
• Veterinary or medical office experience a plus
• Strong communication and interpersonal skills
• Ability to multitask in a busy environment
• Basic computer skills and comfort learning new software
• Compassion for animals and their owners

What We Offer

• Competitive pay based on experience
• Employee pet care discounts
• Supportive team environment
• Opportunities for training and growth
• Health benefits, PTO, retirement plan