Front Desk Worker
Lodging America at New Albany
Job Description
Job Description
HOTEL Front Desk Receptionist-NEW ALBANY, MS
Holiday Inn Express New Albany is currently recruiting for an experienced and motivated Hotel Front Desk Receptionist. The ideal candidate will be a team player, results oriented, committed to providing outstanding customer service and will be excited by the idea of creating exceptional guest experiences.
Responsibilities
- Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
- Respond to guest inquiries, concerns and complaints as needed
- Answer phones and place reservations
- Prepare guest bills for next-day checkouts and process reservation cards
- Balance cash drawers and record receipts
Skills
Excellent communication and math skills
Ability to learn computer functions and other on-the-job skills
Exceptional customer service skills
Job Type: Full-time
Benefits:
- Employee discount
- Flexible schedule
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