Patient Service Representative

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.

Full-Time Patient Service Representative

Located in the Charleston area, floating between AHI Mount Pleasant and AHI Summerville until the new West Ashley center opens in December


Schedule: Monday-Friday 8am-5pm (This full-time Patient Service Representative will start out assisting with coverage in Charleston region and be trained for the West Ashley center's scheduled opening in December.)

• American Health Imaging of Mt. Pleasant • Charleston, SC Area 1172 US Highway 41 Suite 103, Mt. Pleasant, SC,29466
• American Health Imaging of Summerville • MRI • CT 902 Nexton Square Drive, Summerville, SC,29486
• Opening in December: American Health Imaging of West Ashley: 1013 Physicians Dr. Charleston, SC 29414

Lumexa Imaging partner American Health Imaging has an entry-level Patient Service Representative role open in the Charleston area to work in our Summerville location until the new West Ashley center opens, which is scheduled to be December 2026. We are looking for a customer-service focused candidate that is looking to excel in a medical office setting!


Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking Patients In / Out
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered into System
• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification Preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to multi-task
• Medical Terminology Knowledge

Robust Benefits include

• Monthly Bonus Opportunity
• Medical, Dental, Vision, Life Insurance & Pharmacy Plans (with Benefits effective first day of the month following your hire date!)
• 401(k) with employer contribution
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program
• Please note that eligibility for benefits is based on position type and status and certain positions may not be eligible for all the benefits listed above.

Compensation is determined based on several factors, including experience, certifications, skills, internal equity, geographic location, and business needs. Benefits and bonus eligibility vary based on position and employment status.

The American Health philosophy is to bring together state of the art equipment, the most qualified radiologists in the community, and superior customer service for the referring physicians, patient, and payors to provide the best in outpatient radiology. We are well known for our uncompromising commitment to patient care provided in a warm, caring atmosphere, and a strong belief that quality diagnostic imaging and excellence in service results in cost effective medical care.


Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.


Lumexa Imaging is an equal opportunity employer.