Intermodal Dispatcher

Job Description

Job Description

Position Overview

Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers’ time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.

Previous Intermodal Dispatch experience is preferred.

Essential Functions

• Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching
• Complete lines of dispatch in SWS from paperwork that drivers turn in daily relating to completed runs i.e. Driver Document Management/Dispatch Optimizer
• Apply any additional charges including and notify customer service of changes
• Track/Maintain yard report, MDR, CNI, and Divisional Pool
• Actively participate in driver recruiting and retention
• Review preliminary payroll
• Oversee drivers HOS and Power Direct updating
• Manage roadside repair
• Operating with a sense of urgency while handling challenging environments
• Other duties as assigned

Skills Required

• Data entry skills; Good communication and organizational skills
• 3 to 5 years and intermodal experience preferred
• Microsoft Office and Excel
• HOS
• Navis

Knowledge Required

• DOT Regulations; Hazardous Materials; Computer literate; Ability to multi-task; NAVIS
• FMCSA Hours of Service

Work Schedule: Monday to Friday with Flexibility to work Tuesday to Saturday if needed.