First-Line AV & Networking Support Analyst
Black Box
Black Box in Plano, TX is seeking a bilingual technical support specialist to deliver first-line service via chat, phone, and ticketing systems. You will help customers, classify incidents, and route issues to engineering or product teams. The role requires 2+ years in technical support, knowledge of cabling, AV over IP, and strong communication. You will collaborate across departments to ensure timely resolution and high-quality customer experiences. #J-18808-Ljbffr Black Box
Vacancy posted 23 hours ago
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