Clinical Assistant

Why Us:With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.Could This Be For You:The Clinical Aide provides direct support to certified clinicians in delivering orthotic and prosthetic patient care services. Under the supervision of a credentialed clinician, this role encompasses patient care preparation, technical fabrication and modification of devices, clinical documentation, and inventory management. The Clinical Aide is responsible for executing assigned treatment tasks with precision and attention to detail while maintaining compliance with all safety and regulatory standards.Under direct supervision of a certified clinician, the Clinical Aide assists certified and/or licensed practitioners in the delivery of patient care services and performs assigned clinical and administrative tasks.Your Impact:Assist certified clinicians in delivering patient care services under direct supervisionPrepare treatment rooms and patients for clinical proceduresPerform technical fabrication tasks, including making and modifying moldsExecute treatment modifications, adjustments, and repairs as directed by the supervising clinicianFit and provide soft goods items to patientsProvide alterations and adjustments to soft goods items as neededProvide orthotics fitting services independentlyAssist with selected patient follow-up care under clinician directionComplete and maintain accurate, timely documentation of all patient care providedCommunicate patient information and care outcomes to the supervising clinicianEnsure all patient procedures comply with clinical protocols and standardsAdditional Responsibilities:Perform shipping, receiving, and inventory monitoring of prosthetic and orthotic materialsContact and coordinate with vendors to order necessary materials and suppliesMaintain a clean, safe and orderly work environment.Adhere to all safety regulations; compliance with Medicare and other governmental regulations; compliance with blood borne and Occupational Safety and Health Administration (OSHA) requirements.Minimum Qualifications:High School Diploma or GED required1 year of experience in a customer service or patient facing rolePreference for allied health professionals (PTA, OTA, Athletic trainer, etc)**Must have, or be eligible to obtain, a valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures.**If the Clinical Assistant holds a recognized license or certification in a related allied health profession (e.g., Physical Therapist/PTA, Occupational Therapist/OTA, Athletic Trainer, etc.), they may be supervised under Indirect Supervision.Additional Success Factors:Willingness to verify all clinical activities with certified clinical personnel.Ability to follow written and verbal directions.Hand skills necessary to use laboratory tools safely and effectively.Knowledge of biomechanical principles.Good interpersonal, oral, and written communication skills for reporting information to patient and staff.Effective organizational skills and ability to prioritize and plan for the purpose of meeting deadlines.Ability to work effectively as a team member.Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.Keep the patient at the center of everything that you do, building lifelong trust.Foster open collaboration and constructive dialogue with everyone around you.Continuously innovate new solutions, influencing and responding to change.Focus on superior outcomes, and calibrate work processes for outstanding results.Our Investment In You:Competitive Compensation Packages8 Paid National Holidays & 4 additional Floating HolidaysPTO that includes Vacation and Sick timeMedical, Dental, and Vision Benefits401k Savings and Retirement PlanPaid Parental Bonding Leave for New ParentsGenerous Employee Referral Bonus ProgramMentorship Programs- Mentor and MenteeStudent Loan Repayment Assistance by LocationVolunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFestEqual Opportunity Employer Veterans/Disability#ERF-HPO