Customer Operations Associate
Full-time
DraftKings
DraftKings is hiring a Customer Operations Associate to support our Casino customers within the Customer Service & Support team. In this role, you’ll handle inbound inquiries via chat, email, and phone, resolve account and payment issues, and guide players through gameplay questions while ensuring compliance with gaming regulations. You will document interactions, escalate complex cases, and partner with risk and product teams to improve processes. DraftKings offers a collaborative, inclusive culture with opportunities for professional growth, exposure to cutting-edge technology, and competitive benefits in a dynamic, fast-paced environment.
Vacancy posted 9 hours ago
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