Police Records Assistant Full-Time

The Village of Cary is seeking qualified applicants for the position of Full-Time Police Records Assistant. This position typically works Monday thru Friday 8 a.m. until 4:30 p.m. with the occasional need to flex hours.

This is a full-time non-sworn non-exempt/hourly position with excellent benefits including IMRF pension contributions medical dental vision and life insurance optional flex spending and deferred compensation savings plans paid holidays paid vacation personal and sick time.

The compensation range for this position as set by ordinance is $51209 - $74257/annually with an anticipated starting range between $51209 - $62000 depending on qualifications. This is a non-union position with annual raises subject to performance evaluation rating and wage schedules determined by the Village Board.

The Police Records Section is staffed by two full-time Records Assistants and one Records Supervisor. The Records Section is supervised by the Deputy Chief of Support Services.

General Duties/Responsibilities (non-exhaustive)

• Provides effective and efficient customer service and promotes and maintains responsive community relations including assisting patrons at the customer service window.
• Assist the public and other agencies by searching files reports and other records providing information in accordance with departmental policies and procedures; prepares records for transmittal to court.
• Process Freedom of Information Act (FOIA) requests made to the Department by coordinating with Village FOIA Compliance Officer communicating with requesters researching records and preparing responses.
• Oversee the Villages administrative adjudication hearing processes including scheduling coordinating legal resources recording and processing hearing outcomes.
• Process records requests; mail to appropriate requestors destination; ensure timelines for delivery are met.
• Enters and updates records reports and citations; verifies and cross checks information before entering records; locates missing data for inclusion and ensures accuracy and completeness of information prior to entering into appropriate records and files.
• Receives and ensures proper documentation balance and deposit of monies for transactions.
• Distributes incoming department mail to appropriate recipient.
• Maintains permanent records and files; purges files as required.
• Other clerical administrative duties and/or tasks as assigned by the Deputy Chief of Support Services.

Required Knowledge Skills and Abilities

• Requires working knowledge of business English (both verbal and written) spelling and arithmetic.
• Customer service skills.
• Knowledge of computer software and application tools including Microsoft Office products Records Management Systems and police CAD systems and/or similar programs.
• Work with repeated interruptions under stressful situations.
• Exercise resourcefulness and tact in solving problems.
• Requires ability to attend to detail with accuracy.
• Requires ability to prepare maintain and submit a variety of files records and reports.
• Requires ability to exercise discretion and judgement and work independently following established guidelines and procedures.
• Requires ability to operate a telephone to provide routine information and general assistance to persons over the phone and in person.
• Requires ability to maintain confidentiality of information and sensitive material.
• Ability to understand police department operations.
• Ability to obtain and maintain required certifications for LEADS and FOIA.
• Good interpersonal skills.
• Mobility to work in an office setting use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 20 pounds; vision to read printed materials and PC displays and hearing and speech to communicate in person or over the telephone.

Interested candidates should submit a resume and completed Village of Cary employment application to no later than 12:00 p.m. on Friday October 23. Hand-delivered applications will be accepted but are not preferred.

Applicants with questions may contact Deputy Chief Scott Naydenoff at or .

The Village of Cary is an Equal Opportunity Employer. Applicants requiring reasonable accommodations under the Americans with Disabilities Act should contact Human Resources at .

Required Experience:

Junior IC