Behavioral Health Technician (Greenbrook)

Transform Lives: Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician in Midlothian, VA! Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Monday-Friday, 8-hour shifts between 7am-7pm. Why Greenbrook? Meaningful Impact: Directly contribute to improving the lives of patients through innovative treatments. Competitive Compensation: Earn $20-22/hour (commensurate with education and experience). Comprehensive Benefits: Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage. Growth and Development: Receive specialized training and certification in TMS and esketamine therapy. Collaborative Environment: Work alongside a supportive and dedicated team committed to exceptional patient care. Location: Primarily based in our Midlothian center, with occasional regional coverage as needed. Your Role Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort. Ensure patient well‑being and accurate record‑keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check‑in, check‑out, and financial procedures. Support operational efficiency: Understand and assist with insurance and billing processes as needed. What We’re Looking For Minimum Qualifications : High School Diploma, Associate’s Degree, Medical Assistant certification, or equivalent clinical certification, coupled with significant relevant work experience. Preferred Qualifications : Bachelor’s Degree in Psychology, Social Work, or a related Human Services field; and at least one year of healthcare work experience (not mandatory). Technical & Clinical Skills : Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred). Strong clinical interviewing skills. Knowledge of insurance payers and medical necessity guidelines (a plus). Physical & Other Requirements : Ability to stand for extended periods. Basic Life Support (BLS) certification (training provided). Our Ideal Team Member Proactive Collaborator: Take ownership, remain flexible, find solutions, and communicate confidently with physicians. Patient‑Centered Professional: Prioritize patients, uphold strong integrity and work ethic, and provide professional feedback. Detail‑Oriented: Meticulous, organized, and consistently accurate, even with high workloads. Who We Are At the forefront of mental health care, Greenbrook operates 95+ U.S. centers offering cutting‑edge, FDA‑cleared TMS (targeted electromagnetic stimulation for mood regulation) and Spravato® (for treatment‑resistant depression and MDD with suicidal thoughts/actions). This innovative approach has already touched the lives of over 40,000 patients, with more than 1.3 million treatments administered. Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time. We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization. Benefits Statement: Selected candidate will be eligible to participate in the Company’s employee benefit plans, which currently include health insurance, dental insurance, vision insurance, optional supplemental medical insurance, health savings and flexible spending accounts, company‑paid life insurance and additional voluntary life insurance, company‑paid short‑term disability and long‑term disability insurance, participation in a 401(k) savings and investment plan with company contribution, and paid time off as described. These benefits are subject to plan terms, company policies and are subject to change. Neuronetics, Inc. is a leading mental health company dedicated to transforming lives through innovative treatments. Now joined with Greenbrook Mental Wellness Centers, we offer FDA‑cleared NeuroStar® TMS and Spravato® therapies for major depressive disorder and treatment‑resistant depression across 95+ clinics nationwide. #J-18808-Ljbffr