Product Specialist

Product Specialist $55,000 - $62,000 per year | Mansfield, TX | On‑Site | Permanent About Us My client provides water management solutions specializing in precise digital measurement, data delivery, and water preservation software. Why Join Us Company‑paid Medical, Short‑Term Disability, Long‑Term Disability, and Life Insurances as well as Employee Assistance Plan Benefits at no cost to our employees 401K Retirement Plan with up to a 7.5% company match Year‑end bonus (equal to one month’s pay) eligible Voluntary (employee paid) benefits include dental, vision, accident, critical illness, hospital indemnity, and life/AD&D insurance, flexible savings accounts, health savings accounts Paid time off including holiday, vacations, and sick time Job Details Our company is seeking a motivated Product Specialist with a strong background in engineering to join our dynamic team. This role offers the opportunity to work on cutting‑edge technologies and products in the engineering industry. The successful candidate will provide technical expertise, support, and solutions to our customers, while also contributing to the development and enhancement of our innovative product portfolio. The ideal candidate will have a deep understanding of radio frequency, cellular technology, field measurements, and customer support. Responsibilities Provide technical product support to customers, addressing their queries and concerns in a professional and timely manner. Conduct regular field measurements to assess product performance and identify areas of improvement. Work closely with the product development team to enhance product features and functionalities based on customer feedback and market trends. Develop and deliver product training to customers and internal teams, ensuring they are well‑versed with the product’s features and functionalities. Collaborate with the sales team to provide technical product knowledge during client meetings and product demonstrations. Assist in the creation of product manuals, guides, and other technical documents. Stay abreast of the latest trends and advancements in the field of radio frequency and cellular technology, applying this knowledge to the improvement of our products. Qualifications Bachelor’s degree in Engineering or a related field. Minimum of 2 years of experience in a similar role within the engineering industry. Proven experience with radio frequency, cellular technology, field measurements, and customer support. Excellent problem‑solving skills with the ability to troubleshoot technical issues. Strong communication and interpersonal skills, with a customer‑centric approach. Ability to conduct field measurements and analyze data to improve product performance. Proficient in using various tools and software used in the engineering industry. Demonstrated ability to work in a fast‑paced, team‑oriented environment. Willingness to keep up‑to‑date with the latest industry trends and advancements. Ability to travel as needed for client meetings and product demonstrations. Equal Opportunity Employment and Background Checks Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. #J-18808-Ljbffr Australia-Employment