Senior ServiceNow Developer - Enterprise Workflow & Integrations 3649759

Job Description

Job Description

Be Part Of A High-Performing Team

Join a people-focused global biopharmaceutical organization working to improve the lives of patients facing serious and rare diseases. The company emphasizes collaboration, creative problem-solving, accountability, and patient impact, with approximately 1,700 employees and a growing international presence. In 2026, it was certified as a Great Place to Work in the U.S. for the sixth consecutive year.

This Enterprise Applications team is modernizing how employees interact with critical Procurement, Finance, HR, and shared-service processes. The environment brings together ServiceNow, Oracle Fusion Cloud ERP, Workday, conversational AI, and enterprise automation to create more scalable and intelligent digital experiences.

What's In Store For You

• Engagement: W2 only (no C2C/1099)
• Long-term engagement supporting a major enterprise applications and workflow transformation initiative.
• Opportunity to shape ServiceNow solutions spanning multiple business functions rather than supporting a single module.
• Exposure to enterprise-scale integrations connecting ServiceNow with Oracle Fusion Cloud ERP, Workday, and other corporate platforms.
• Opportunity to build next-generation employee experiences incorporating AI-powered search, conversational services, intelligent workflow automation, and self-service capabilities.
• Work alongside enterprise architects, product owners, analysts, developers, business stakeholders, and strategic technology partners.

How You Will Make An Impact

• Architect, develop, configure, and support enterprise ServiceNow workflows supporting Procurement, Finance, HR, Employee Services, and Shared Services.
• Build scalable Employee Center, Service Catalog, case management, request management, portal, approval, notification, and self-service capabilities.
• Develop Catalog Items, Record Producers, Flow Designer workflows, Business Rules, Client Scripts, UI Policies, ACLs, forms, notifications, and portal components.
• Design secure bidirectional integrations between ServiceNow and platforms such as Oracle Fusion Cloud ERP and Workday using IntegrationHub, Integration Spokes, REST/SOAP APIs, MID Servers, and event-driven patterns.
• Build integrations supporting supplier data, employee information, financial structures, approval hierarchies, procurement activity, and finance transactions.
• Own data mapping, transformation, synchronization, monitoring, reconciliation, and exception-handling processes across connected systems.
• Extend ServiceNow tables, data models, APIs, and IntegrationHub Spokes while maintaining reusable and supportable platform patterns.
• Apply a configuration-first, platform-first approach that limits unnecessary customization and reduces technical debt.
• Develop advanced solutions using JavaScript, Glide APIs, Scripted REST APIs, Flow Designer, IntegrationHub, JSON/XML processing, and ServiceNow development frameworks.
• Incorporate ServiceNow AI capabilities such as Now Assist, AI Search, Predictive Intelligence, Virtual Agent, and generative AI features into employee-facing workflows.
• Help integrate adjacent conversational and enterprise AI technologies such as Moveworks, IBM watsonx, or comparable orchestration platforms.
• Troubleshoot production incidents, integration failures, performance issues, and application defects while performing root-cause analysis and implementing preventive improvements.
• Participate in architecture discussions, solution design, code reviews, testing, deployment, source control, and release management.
• Create technical design documentation, runbooks, support procedures, knowledge articles, and operational documentation.
• Partner closely with Procurement, Finance, HR, Shared Services, enterprise architecture, and external technology providers.

Do you bring proven success in ServiceNow enterprise workflow and integration development?

• 6+ years of ServiceNow development experience.
• 5+ years of enterprise integration experience, including IntegrationHub, Integration Spokes, REST/SOAP APIs, web services, and MID Servers.
• Approximately 5+ years developing enterprise workflows, Service Catalog solutions, portals, and case/request management applications.
• Strong understanding of business processes spanning Procurement, Source-to-Pay, Finance, HR, and Employee Services.
• 4+ years of experience integrating Oracle Fusion Cloud ERP and/or Workday with enterprise platforms.
• Advanced hands-on ServiceNow development experience using:
• JavaScript
• Glide APIs
• Flow Designer
• Scripted REST APIs
• Business Rules
• Client Scripts
• UI Policies
• IntegrationHub
• JSON/XML
• Data transformations
• Strong understanding of integration and API security, including OAuth 2.0, certificates, and API keys.
• Hands-on experience with ServiceNow AI capabilities such as Now Assist, AI Search, Predictive Intelligence, or generative AI functionality.
• Experience with conversational AI, workflow orchestration, and intelligent service delivery.
• Experience integrating AI capabilities into enterprise workflow automation is strongly preferred.
• Exposure to Moveworks, IBM watsonx, or comparable enterprise AI platforms is highly desirable.
• Experience with Employee Center and HR Service Delivery (HRSD) is preferred.
• Bachelor's degree in Computer Science, Information Technology, Business Administration, or another technical discipline preferred; advanced education is valued.
• ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) certification is preferred.
• Strong communication and documentation skills with the ability to work across business stakeholders, technical teams, architects, and external partners.