Major Incident Lead & Communications Strategist
GraceMark Solutions
GraceMark Solutions is seeking an experienced Major Incident Manager to act as the central point of contact during critical outages. You will coordinate technical teams, service desks, and management, ensure timely updates, and drive issue resolution. You will lead investigations, perform RCA, and implement improvements to prevent recurrence, while maintaining detailed incident records and metrics for leadership review. #J-18808-Ljbffr GraceMark Solutions
Vacancy posted 3 days ago
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