Business Development Representative

Business Development Representative BDCAre you looking for a professional environment that rewards those with strong work ethics? Do you enjoy working with customers to ensure great service and achieve a goal? We are looking for self-motivated individuals as a Business Development Representative to join our successful team!The Business Development Rep receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, service requests, and internet queries. Receiving inbound calls and greeting visitors in a friendly, interested, and helpful manner ensures excellent customer service and sales generation. In addition, they work closely with the Sales and Service departments to meet our customers' needs.The ideal candidate has previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and may have a working knowledge of automotive sales/service. They must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.ResponsibilitiesManages all incoming sales and service appointment queries (either phone or internet) by scheduling appointments, confirming pending appointments, following up with missed appointments, etc.Develops action plans to rectify problems and acts as the bridge between the customer and the applicable department.Coordinates questions and issues with the appropriate department personnelTracks sold vehicles and hot sheetsConfirms special order partsHelps follow up with phone and internet sales leadsManages all required paperwork and records and prepares documentation when neededProvides administrative assistance as neededRequirementsHigh school diploma or GEDPrevious experience in a similar position (administrative, Service concierge, call center, customer service, etc.)Working knowledge of the automotive industry a plusHelpful attitude and friendly demeanorHighly professional and dependableStrong organizational and time management skillsStrong computer and internet skills, including Microsoft Office suiteReynolds and Reynolds experience a plusCompensationCompetitive Pay Based on ExperienceMedical BenefitsPaid VacationHolidaysProfessional WorkplaceNon-Smoking WorkplaceDrug Free WorkplaceOpportunity for AdvancementDirect Deposit401(k) with Company MatchVictory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer's wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience.Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.We are an Equal Opportunity Employer and a drug free workplace.It's time to make the most important move of your career!Apply Now!