First Impression Specialist

First Impression Specialist

Trussville, Alabama

Join Team UC4C Careers at Urgent Care for Children

Are you looking for a meaningful career opportunity in the medical field? At Urgent Care for Children (UC4C), we are always looking for passionate and dedicated professionals to join our team.

Our clinics are staffed with pediatric-trained medical providers and compassionate support staff who work together to deliver exceptional after-hours care for children. We are proud to provide a supportive, team-oriented environment where both patients and employees feel valued.

Role Summary

The First Impression Specialist (FIS) creates a welcoming environment for patients and families while supporting smooth clinic operations. This role is ideal for someone organized, friendly, and comfortable in a fast-paced setting.

Key Responsibilities

• Greet and check in patients; collect insurance and payments
• Answer and route phone calls
• Provide snacks and a positive, family-friendly experience
• Maintain front desk and waiting area organization
• Support patients, families, and clinic staff as needed

Qualifications

• High school diploma or GED required; Associate degree preferred
• 1+ year experience in front office, reception, or medical setting
• Strong communication and customer service skills
• Comfortable with electronic medical records (E Clinical Works a plus)
• Must be available for evenings and at least 2 weekends per month

Schedule

• Weekday Shifts: 8 hours
• Weekend Shifts: 10 hours
• Rotating schedule with every other weekend requirement

Compensation & Benefits (for eligible employees)

• Health, dental, and vision insurance
• Paid vacation time
• 401(k) with employer match
• Career advancement opportunities
• Opportunities for learning and growth

Why Work at UC4C?

• A positive, inclusive workplace culture
• Competitive compensation packages
• Full benefits including health, dental, and vision
• Opportunities for professional growth and development
• The chance to make a real impact in the lives of children and families

If you do not see a current opening that matches your skillset, we still want to hear from you. Please email your CV to View email address on click.appcast.io and let us know how you can contribute to our mission of keeping children healthy and families supported.