Process Coordinator

Requisition Number:

74385

Location:

Boulder, Colorado

City

Boulder

State

Colorado

Employment Type:

University Staff

Schedule:

Full-Time

Posting Close Date:

27-Aug-2026

Date Posted:

20-Aug-2026

Close All

Job Summary


The Office of The Registrar at CU Boulder invites applications for a Process Coordinator! There are two positions to be filled. This role is part of the Systems & Data Services team within the Office of the Registrar, a unit that exists to provide student information system analysis, development, reporting, and support for the CU Student Integrated Systems as it relates to records and registration. Responsibility for triaging and processing records and registration requests submitted from campus partners, as well as managing the automated scheduled processes, both of which ensure the integrity of the student record from matriculation to conferral. The processing will be almost exclusively within PeopleSoft Campus Solutions, but may include Hyland OnBase for document management, COGNOS for data reporting, and our degree audit system. This position must maintain confidentiality in all applicable policies, rules, regulations, and laws, including Office of the Registrar policies, University policies, and Family Educational Rights and Privacy Act (FERPA). This is a 3-year limited-term position.
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Who We Are

The Office of the Registrar , in support of the educational mission of CU Boulder, ensures the integrity and security of academic records and provides enrollment and academic support through innovative systems and outstanding service to students and other partners. We demonstrate leadership, excellence and integrity in all we do to improve the academic experience for CU Boulder students and other collaborators through ongoing innovation, collaboration, inclusiveness and quality service.

What Your Key Responsibilities Will Be

Student Record Operations Support and Triage:

• Analyzes complex student records and enrollment situations to determine appropriate corrective actions in accordance with university policies, academic rules, and established procedures.
• Evaluates discrepancies identified through audits, census reporting, and system reviews to determine root causes and implement appropriate resolutions.
• Balances competing priorities and partner needs when coordinating record corrections and enrollment-related changes across campus partners.
• Manages an array of student and administrative records adjustments in campus solutions including: plan sequence clean-up, waitlist purges, LAW bidding enrollment, LAW level adjustments, variable session drop date adjustments, advisor processing, academic standing, grading, dean's list, I to F processing, graduated but enrolled processing, cumulative stats clean-up, student milestones, duplicate record resolution, un-merging of merged student records.
• Manage review and assignment of registration holds.
• Reviews census reports provided by Institutional Research and works with partners around campus to reconcile inconsistencies.
• Processes change requests for students in the Bachelors-Masters accelerated program (BAM).
• Maintains accurate business process documentation.
• Troubleshoots issues identified internally and/or reported by constituents.
• Ensures S&D Service Level Agreements are met.

Student Records Operations Process Management:

• Determines appropriate scheduling and sequencing of critical Campus Solutions batch processes to ensure data integrity and operational continuity; areas include matriculation, term activation, waitlist processing, new student orientation, National Student Clearinghouse reporting, registration related communications, records related Campus Solutions 3Cs, CU Boulder on Coursera enrollment processes, graduate candidacy milestones, grading processes, COF processes.
• Evaluates run controls, job criteria, and process dependencies to identify potential issues before production execution.
• Exercises judgment when troubleshooting batch processing failures, data discrepancies, and system errors, determining when issues can be resolved independently and when escalation is required.
• Makes recommendations for process improvements, documentation updates, and operational efficiencies based on analysis of recurring issues and business needs.
• Collaborates with technical and functional partners to determine appropriate solutions for complex processing and systems-related challenges.
• Engages UIS Production Services to confirm accurate set-up.
• Validates run controls and job criteria with SDS business analysts.
• Maintains accurate business process documentation.
• Ensures S&D Service Level Agreements are met.

Other duties as assigned

What You Should Know

• This is a 3-year limited term position.
• This position offers a hybrid work modality with one day per week on campus.
• There are 2 positions to be filled.

What We Can Offer

• The annual hiring range for this full-time position is $62,400 - $64,000.

Benefits

At the University of Colorado Boulder, we are committed to supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County's largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation. Explore additional perks and programs through the CU Advantage program.

Be Statements


Be ambitious. Be inspired. Be Boulder.

What We Require

• Bachelor's degree from an accredited four-year institution; equivalent experience and education may substitute.
• One year of experience in student records administration, enrollment services, registrar operations, or a related area.
• Experience managing time-sensitive and confidential information with a high degree of processing accuracy, attention to detail, and responsiveness to customer needs.

What You Will Need

• Uses sound judgment to interpret policies, evaluate complex student records situations, identify appropriate solutions, and determine necessary actions to ensure the accuracy and integrity of academic records.
• Applies sound judgment to schedule, validate, and monitor complex student information system batch processes.
• Evaluates process dependencies, identifies potential risks, troubleshoots operational issues, and determines appropriate actions to ensure accurate, timely, and reliable processing of student and institutional data.
• Independently resolves routine issues and escalates complex problems when necessary.
• Excellent organizational skills.
• Strong interpersonal skills, professionalism and tactfulness.
• Ability to work effectively and collaboratively in a close team environment with ongoing collaboration and on various interconnected projects.
• Knowledge of principles and procedures involved in handling sensitive data.

What We Would Like You to Have

• Experience in a university registrar's office, or a university enrollment management or student services office (e.g., financial aid, admissions, bursar).
• Experience using PeopleSoft Campus Solutions or another student information system.

Special Instructions


To apply, please submit the following materials:
1. A current resume. 2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.
We may request references at a later time.
Please apply by August 27th, 2026 for consideration.
Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.
In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.